GrooveHQ vs. SupportFu vs. SupportBee

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GrooveHQ

SupportFu

SupportBee

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Description

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Why do you like GrooveHQ?

Why do you like SupportFu?

Why do you like SupportBee?

Cons about this tool

Pricing

GrooveHQ Pricing SupportFu Pricing SupportBee Pricing

Customers

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Interest Over Time


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