GrooveHQ vs. SupportBee vs. SupportFu

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GrooveHQ

SupportBee

SupportFu

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2

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1

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0

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Description

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.

Pros about this tool

Pros
Why do you like GrooveHQ?

Pros
Why do you like SupportBee?

Pros
Why do you like SupportFu?

Pricing

GrooveHQ Pricing SupportBee Pricing SupportFu Pricing

Companies

25 Companies Using GrooveHQ
2 Companies Using SupportBee
3 Companies Using SupportFu

Integrations

GrooveHQ Integrations
SupportBee Integrations
SupportFu Integrations

What are some alternatives to GrooveHQ, SupportBee, and SupportFu?

  • Zendesk - The leading cloud-based customer service software solution.
  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide

See all alternatives to GrooveHQ



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