GrooveHQ vs. SupportBee vs. UserVoice

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GrooveHQ

SupportBee

UserVoice

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2

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0

Favorites

12

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Description

What is GrooveHQ?

Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

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Why do you like SupportBee?

Why do you like UserVoice?

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Pricing

GrooveHQ Pricing SupportBee Pricing UserVoice Pricing

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Integrations

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