Happyfox vs Intercom

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Happyfox
Happyfox

9
7
+ 1
0
Intercom
Intercom

4.3K
1.4K
+ 1
594
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Happyfox vs Intercom: What are the differences?

Happyfox: HelpDesk, customer support and ticket support software. HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours; Intercom: A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Happyfox can be classified as a tool in the "Help Desk" category, while Intercom is grouped under "Engagement/Lifecycle Marketing".

- No public GitHub repository available -
- No public GitHub repository available -

What is Happyfox?

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
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Why do developers choose Happyfox?
Why do developers choose Intercom?
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      What companies use Happyfox?
      What companies use Intercom?

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      What tools integrate with Happyfox?
      What tools integrate with Intercom?

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      What are some alternatives to Happyfox and Intercom?
      FreshDesk
      Freshdesk is an on demand customer support software that works across multiple support channels.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Asana
      Asana is the easiest way for teams to track their work. From tasks and projects to conversations and dashboards, Asana enables teams to move work from start to finish--and get results. Available at asana.com and on iOS & Android.
      Kayako
      Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
      Zoho
      Unique and powerful suite of software to run your entire business. It contains word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing, and other applications.
      See all alternatives
      Decisions about Happyfox and Intercom
      Julien DeFrance
      Julien DeFrance
      Principal Software Engineer at Tophatter · | 2 upvotes · 18.7K views
      atSmartZipSmartZip
      AutopilotHQ
      AutopilotHQ
      Segment
      Segment
      Zapier
      Zapier
      Intercom
      Intercom

      Achieving #MarketingAutomation using AutopilotHQ

      Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more

      Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.

      Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.

      See more
      Interest over time
      Reviews of Happyfox and Intercom
      Avatar of adjunct
      Rollout.io
      Review ofIntercomIntercom

      We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.

      How developers use Happyfox and Intercom
      Avatar of Tim Lucas
      Tim Lucas uses IntercomIntercom

      Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.

      Avatar of Badge List
      Badge List uses IntercomIntercom

      I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.

      Avatar of Cyril Duchon-Doris
      Cyril Duchon-Doris uses IntercomIntercom

      Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.

      Avatar of Lyndon Wong
      Lyndon Wong uses IntercomIntercom

      Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.

      Avatar of BrightMachine
      BrightMachine uses IntercomIntercom

      Used by our clients to track what their users are doing, and for proactive support.

      Avatar of DigitalPermits
      DigitalPermits uses HappyfoxHappyfox

      It is used for direct motorist and client questions.

      How much does Happyfox cost?
      How much does Intercom cost?