UserVoice vs. SupportBee vs. Happyfox

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UserVoice

SupportBee

Happyfox

Favorites

12

Favorites

0

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

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  • 11.1K
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  • 1.42K
  • 36
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  • 13
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Description

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is Happyfox?

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

Pros about this tool

Why do you like UserVoice?

Why do you like SupportBee?

Why do you like Happyfox?

Cons about this tool

Pricing

UserVoice Pricing SupportBee Pricing Happyfox Pricing

Customers

Integrations

Latest News

Security and Product Management
You Are Not the Customer…Even When You Are
Surprise Insights: Coping with Unexpected Product Fe...
Unmerge tickets, revert accidental merges: Product Tip
Keeping your customers well-informed with SMS commun...


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