Zendesk vs. SupportBee vs. Happyfox

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Zendesk

SupportBee

Happyfox

Favorites

43

Favorites

1

Favorites

1

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  • 1.42K
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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is Happyfox?

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like SupportBee?

Pros
Why do you like Happyfox?

Pricing

Zendesk Pricing SupportBee Pricing Happyfox Pricing

Companies

1747 Companies Using Zendesk
2 Companies Using SupportBee
2 Companies Using Happyfox

Integrations

Zendesk Integrations
SupportBee Integrations
Happyfox Integrations

What are some alternatives to Zendesk, SupportBee, and Happyfox?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience
Unmerge tickets, revert accidental merges: Product Tip
Keeping your customers well-informed with SMS commun...


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