Zendesk vs. SupportBee vs. Happyfox
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GitHub Stats |
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Description |
What is Zendesk?Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
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What is SupportBee?SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.
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What is Happyfox?HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours
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Want advice about which of these to choose?Ask the StackShare community! |
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Pros |
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Cons |
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Pricing |
How much does Zendesk cost?
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How much does SupportBee cost?
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How much does Happyfox cost?
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Companies |
What companies use Zendesk?
2000 companies on StackShare use Zendesk
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What companies use SupportBee?
3 companies on StackShare use SupportBee
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What companies use Happyfox?
3 companies on StackShare use Happyfox
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Integrations |
What tools integrate with Zendesk?
77 tools on StackShare integrate with Zendesk
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What tools integrate with SupportBee?
6 tools on StackShare integrate with SupportBee
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What tools integrate with Happyfox?
14 tools on StackShare integrate with Happyfox
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What are some alternatives to Zendesk, SupportBee, and Happyfox?
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Latest News |
Release Notes February 15th: Zendesk ticket creation...
February 15, 2018
Inside Design: Zendesk
April 04, 2017
How Zendesk measures the customer experience
November 22, 2016
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HappyFox – Looking Back at 2018!
December 31, 2018
Kanban View for your Agile Help Desk
November 20, 2018
Help Desk Training Simplified with HappyFox University
October 24, 2018
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Related Comparisons
Interest Over Time
Reviews of Zendesk, SupportBee, and Happyfox
How developers use Zendesk vs SupportBee vs Happyfox
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MOKA Analytics uses Zendesk
We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API
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adambird uses Zendesk
Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.
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Tinker Travel uses Zendesk
Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.
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Grubster uses Zendesk
It's our customer service system for dealing with inbound ticket requests from any channel integrated.
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