Zendesk vs. SupportBee vs. Happyfox

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is Happyfox?

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours

Pros

Why do developers choose Zendesk?
  • Why do you like Zendesk?

    Why do developers choose SupportBee?
    Why do you like SupportBee?

    Why do developers choose Happyfox?
    Why do you like Happyfox?

    Cons

    What are the cons of using Zendesk?
    No Cons submitted yet for Zendesk
    Downsides of Zendesk?

    What are the cons of using SupportBee?
    No Cons submitted yet for SupportBee
    Downsides of SupportBee?

    What are the cons of using Happyfox?
    No Cons submitted yet for Happyfox
    Downsides of Happyfox?

    Pricing

    How much does Zendesk cost?
    Zendesk Pricing
    How much does SupportBee cost?
    SupportBee Pricing
    How much does Happyfox cost?
    Happyfox Pricing

    Companies

    What companies use Zendesk?
    1771 companies on StackShare use Zendesk
    What companies use SupportBee?
    2 companies on StackShare use SupportBee
    What companies use Happyfox?
    2 companies on StackShare use Happyfox

    Integrations

    What tools integrate with Zendesk?
    76 tools on StackShare integrate with Zendesk
    What tools integrate with SupportBee?
    6 tools on StackShare integrate with SupportBee
    What tools integrate with Happyfox?
    14 tools on StackShare integrate with Happyfox

    What are some alternatives to Zendesk, SupportBee, and Happyfox?

    • Help Scout - A help desk for teams that insist on a delightful customer experience
    • UserVoice - Customer service and customer feedback tools that don't suck.
    • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
    • Desk.com - The all-in-one system for delivering awesomely responsive customer support

    See all alternatives to Zendesk

    Latest News

    Release Notes February 15th: Zendesk ticket creation...
    Inside Design: Zendesk
    How Zendesk measures the customer experience
    Unmerge tickets, revert accidental merges: Product Tip
    Keeping your customers well-informed with SMS commun...


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