Help Scout vs. UserVoice vs. Kayako

Get help choosing one of these Get news updates about these tools


Help Scout

UserVoice

Kayako

Favorites

10

Favorites

12

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 190
  • 995
  • 0
  • 524
  • 13.4K
  • 37
  • 20
  • 300
  • 0

Description

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Pros about this tool

Pros
Why do you like Help Scout?

Pros
Why do you like UserVoice?

Pros
Why do you like Kayako?

Cons about this tool

Cons
No Cons submitted yet for Help Scout
Cons
Cons
No Cons submitted yet for Kayako

Pricing

Help Scout Pricing UserVoice Pricing Kayako Pricing

Companies

222 Companies Using Help Scout
168 Companies Using UserVoice
1 Companies Using Kayako

Integrations

Help Scout Integrations
UserVoice Integrations
Kayako Integrations

What are some alternatives to Help Scout, UserVoice, and Kayako?

  • Zendesk - The leading cloud-based customer service software solution.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support
  • GrooveHQ - Real-time customer support across all types of channels - email, web, mobile, live chat, Twitter, Facebook and more.

See all alternatives to Help Scout

Latest News

The 8 Best Ways to Collect Customer Feedback
Release Notes: January
15 Customer Service Skills Every Employee Needs
Security and Product Management
You Are Not the Customer…Even When You Are
Surprise Insights: Coping with Unexpected Product Fe...
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


Interest Over Time


Get help choosing one of these