Help Scout vs Microsoft SharePoint
Overview
Share your Stack
Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.
CLI (Node.js)
Manual
Detailed Comparison
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. | It empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization. |
No ticket #'s or robo-text;Get up and running in minutes;Outstanding support, no matter plan;Integrated knowledge base;40+ integrations;Real-time, best in class reporting;Multi-brand support;Saved replies; Private notes; Collision detection;75+ keyboard shortcuts;Automated Workflows;Help Desk, reports, and Docs API;Email integration
| Authentication; Business Intelligence; Web Content Management |
Statistics | |
Stacks 341 | Stacks 440 |
Followers 111 | Followers 314 |
Votes 60 | Votes 7 |
Pros & Cons | |
Pros
| Pros
Cons
|
Integrations | |
What are some alternatives to Help Scout, Microsoft SharePoint?
Google Drive
Keep photos, stories, designs, drawings, recordings, videos, and more. Your first 15 GB of storage are free with a Google Account. Your files in Drive can be reached from any smartphone, tablet, or computer.
Dropbox
Harness the power of Dropbox. Connect to an account, upload, download, search, and more.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Box
The Box API gives you access to the content management features you see in our web app and lets you extend them for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the Box web interface.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
HackPad
Hackpad is a smart collaborative workspace that your team will love.
Quip
Edit and discuss in one place. Quip combines documents with messages so you can work faster, on the web or on the go.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
Nextcloud
A suite of client-server software for creating and using file hosting services The most deployed self-hosted file share and collaboration platform on the web. Access & collaborate across your devices.
