UserVoice vs. Help Scout vs. SupportBee

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UserVoice

Help Scout

SupportBee

Favorites

12

Favorites

9

Favorites

1

Hacker News, Reddit, Stack Overflow Stats

  • 524
  • 12.5K
  • 36
  • 190
  • 993
  • 0
  • 1.42K
  • 36
  • 0

Description

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Why do you like UserVoice?

Why do you like Help Scout?

Why do you like SupportBee?

Cons about this tool

Pricing

UserVoice Pricing Help Scout Pricing SupportBee Pricing

Customers

Integrations

Latest News

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Surprise Insights: Coping with Unexpected Product Fe...
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Release Notes: January
15 Customer Service Skills Every Employee Needs


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