iDoneThis vs Olark
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. | Every evening, iDoneThis sends you an email that asks you what you got done that day. The next morning, we send a digest of what everyone on your team got done the previous day to you and your team members. |
CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API | Daily status updates; Always know what's done, what's getting done, and what can't be completed; Robust reports |
Statistics | |
Stacks 411 | Stacks 132 |
Followers 72 | Followers 86 |
Votes 70 | Votes 8 |
Pros & Cons | |
Pros
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Integrations | |
What are some alternatives to Olark, iDoneThis?
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Standup
Standup automatically processes data from your source control and project managment software to deliver daily engineering progress reports.
Jell
Keep your team up to date — without another meeting.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
StandupMail
A daily email reminder requests a quick update from you and your team. You reply with a list of your accomplishments, todos and problems. The next day, get a digest email with what your team got accomplished.
Favro
It is a planning app which is designed to help your team to carry out complex business plans with ease and efficiency. This software is a great help for marketers and developers because it offers some intuitive and easy to use features for activity planning.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
WorkingOn
Simple status reporting for your team. We integrate with various tools, like GitHub, Asana, Slack, HipChat, the command line, and email, so everyone can quickly understand what others are working on while remaining in flow.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
