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  5. iDoneThis vs UserVoice

iDoneThis vs UserVoice

OverviewComparisonAlternatives

Overview

UserVoice
UserVoice
Stacks348
Followers129
Votes144
iDoneThis
iDoneThis
Stacks132
Followers86
Votes8

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Detailed Comparison

UserVoice
UserVoice
iDoneThis
iDoneThis

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Every evening, iDoneThis sends you an email that asks you what you got done that day. The next morning, we send a digest of what everyone on your team got done the previous day to you and your team members.

Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin
Daily status updates; Always know what's done, what's getting done, and what can't be completed; Robust reports
Statistics
Stacks
348
Stacks
132
Followers
129
Followers
86
Votes
144
Votes
8
Pros & Cons
Pros
  • 40
    Feedback tool
  • 27
    Easy setup
  • 23
    Free
  • 15
    Support tool
  • 14
    Knowledge Base
Cons
  • 1
    Wish users could auth with our app instead of UserVoice
Pros
  • 4
    Super simple
  • 2
    Seeing your summary inspires you to keep momentum
  • 2
    Share dones with organization
Integrations
Bugsnag
Bugsnag
Campfire
Campfire
CloudFlare
CloudFlare
Crittercism
Crittercism
HipChat
HipChat
Segment
Segment
SnapEngage
SnapEngage
StackMob
StackMob
Salesforce Sales Cloud
Salesforce Sales Cloud
Jira
Jira
WordPress
WordPress
Slack
Slack
Zapier
Zapier
Redmine
Redmine
Alfred
Alfred
Draft
Draft
Breeze
Breeze

What are some alternatives to UserVoice, iDoneThis?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Standup

Standup

Standup automatically processes data from your source control and project managment software to deliver daily engineering progress reports.

Jell

Jell

Keep your team up to date — without another meeting.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

StandupMail

StandupMail

A daily email reminder requests a quick update from you and your team. You reply with a list of your accomplishments, todos and problems. The next day, get a digest email with what your team got accomplished.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Favro

Favro

It is a planning app which is designed to help your team to carry out complex business plans with ease and efficiency. This software is a great help for marketers and developers because it offers some intuitive and easy to use features for activity planning.

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