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  5. iDoneThis vs Zopim

iDoneThis vs Zopim

OverviewComparisonAlternatives

Overview

Zopim
Zopim
Stacks403
Followers84
Votes28
iDoneThis
iDoneThis
Stacks132
Followers86
Votes8

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Detailed Comparison

Zopim
Zopim
iDoneThis
iDoneThis

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Every evening, iDoneThis sends you an email that asks you what you got done that day. The next morning, we send a digest of what everyone on your team got done the previous day to you and your team members.

Easy Widget Customization- Dress up the widget to suit your website's colors and theme.;Customizable Greetings- Greet visitors in your very own unique manner.;Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.;Email Chat Transcripts- Customers can send chat transcripts to themselves.;Real-time Visitor Information- Live information on each customer, updated every second.;Automatic Translation- Translate chats into your native language.;Powerful Chat Shortcuts- Reuse answers to frequently asked questions.;Seamless Integrations- Effortlessly pull customer data from or export chats to your favorite CRM / ticketing solutions.;Use on multiple devices- Reply via IM, from anywhere;Automated Pro-active Chat Invitations;Integrate with other web services;See visitor webpath;Combat spam by banning visitors;Secure chats on SSL websites;HTML5 dashboard;Inter-agent Chat and Transfer;Dashboard Analytics;Developer-friendly API;Fanatic Customer Support
Daily status updates; Always know what's done, what's getting done, and what can't be completed; Robust reports
Statistics
Stacks
403
Stacks
132
Followers
84
Followers
86
Votes
28
Votes
8
Pros & Cons
Pros
  • 18
    Real-time user chat
  • 7
    Free plan for startups
  • 3
    Simple setup
Pros
  • 4
    Super simple
  • 2
    Seeing your summary inspires you to keep momentum
  • 2
    Share dones with organization
Integrations
Zendesk
Zendesk
Salesforce Sales Cloud
Salesforce Sales Cloud
Highrise
Highrise
SugarCRM
SugarCRM
Zoho CRM
Zoho CRM
Pivotal Tracker
Pivotal Tracker
Jira
Jira
UserVoice
UserVoice
WordPress
WordPress
Slack
Slack
Zapier
Zapier
Redmine
Redmine
Alfred
Alfred
Draft
Draft
Breeze
Breeze

What are some alternatives to Zopim, iDoneThis?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Standup

Standup

Standup automatically processes data from your source control and project managment software to deliver daily engineering progress reports.

Jell

Jell

Keep your team up to date — without another meeting.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

StandupMail

StandupMail

A daily email reminder requests a quick update from you and your team. You reply with a list of your accomplishments, todos and problems. The next day, get a digest email with what your team got accomplished.

Favro

Favro

It is a planning app which is designed to help your team to carry out complex business plans with ease and efficiency. This software is a great help for marketers and developers because it offers some intuitive and easy to use features for activity planning.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

WorkingOn

WorkingOn

Simple status reporting for your team. We integrate with various tools, like GitHub, Asana, Slack, HipChat, the command line, and email, so everyone can quickly understand what others are working on while remaining in flow.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

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