Intercom vs RelateIQ: What are the differences?
Developers describe Intercom as "A fundamentally new way to communicate with your customers". Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email. On the other hand, RelateIQ is detailed as "The world's first Relationship Intelligence platform". RelateIQ automatically captures data on your most important sales prospects, making it easy to collaborate with your teammates to close deals faster. The platform works everywhere you work, whether it's on a mobile app in your pocket or in your email inbox through a browser extension.
Intercom can be classified as a tool in the "Engagement/Lifecycle Marketing" category, while RelateIQ is grouped under "CRM".
Some of the features offered by Intercom are:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
On the other hand, RelateIQ provides the following key features:
- Connects with your inbox and calendar to capture your professional touchpoints automatically
- Identify warm introductions in a flash, get better insight into your pipeline, and provide an enhanced customer experience through collaboration
- RelateIQ's innovative iPhone app and Android app supercharge your mobile experience, while our convenient Chrome extension brings the power of Relationship Intelligence to your inbox
What is Intercom?
What is RelateIQ?
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We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.
Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.
I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.
Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.
Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.