Intercom vs. Salesforce Sales Cloud vs. SugarCRM

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Heads up: you're comparing apples to oranges. Tools belonging to different groups are often not directly comparable because they usually have different intended purposes and benefits.







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What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is Salesforce Sales Cloud?

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

What is SugarCRM?

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.


Why do developers choose Intercom?
  • Why do you like Intercom?

    Why do developers choose Salesforce Sales Cloud?
    Why do you like Salesforce Sales Cloud?

    Why do developers choose SugarCRM?
    Why do you like SugarCRM?


    What are the cons of using Intercom?
    Downsides of Intercom?

    What are the cons of using Salesforce Sales Cloud?
    No Cons submitted yet for Salesforce Sales Cloud
    Downsides of Salesforce Sales Cloud?

    What are the cons of using SugarCRM?
    No Cons submitted yet for SugarCRM
    Downsides of SugarCRM?


    How much does Intercom cost?
    Intercom Pricing
    How much does Salesforce Sales Cloud cost?
    Salesforce Sales Cloud Pricing
    How much does SugarCRM cost?
    SugarCRM Pricing


    What companies use Intercom?
    1330 companies on StackShare use Intercom
    What companies use Salesforce Sales Cloud?
    670 companies on StackShare use Salesforce Sales Cloud
    What companies use SugarCRM?
    7 companies on StackShare use SugarCRM


    What tools integrate with Intercom?
    38 tools on StackShare integrate with Intercom
    What tools integrate with Salesforce Sales Cloud?
    69 tools on StackShare integrate with Salesforce Sales Cloud
    What tools integrate with SugarCRM?
    10 tools on StackShare integrate with SugarCRM

    What are some alternatives to Intercom, Salesforce Sales Cloud, and SugarCRM?

    • - Send email based on what people do (or don't do) on a web or mobile app.
    • AutopilotHQ - Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
    • Vero - Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data.
    • Drip - Turn your website's passive traffic into active leads

    See all alternatives to Intercom

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