Intercom vs. Zoho CRM

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Heads up: you're comparing apples to oranges. Tools belonging to different groups are often not directly comparable because they usually have different intended purposes and benefits.

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What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

What is Zoho CRM?

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system

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Why do developers choose Intercom?
  • Why do you like Intercom?

    Why do developers choose Zoho CRM?
    Why do you like Zoho CRM?


    What are the cons of using Intercom?
    Downsides of Intercom?

    What are the cons of using Zoho CRM?
    No Cons submitted yet for Zoho CRM
    Downsides of Zoho CRM?


    How much does Intercom cost?
    Intercom Pricing
    How much does Zoho CRM cost?
    Zoho CRM Pricing


    What companies use Intercom?
    1341 companies on StackShare use Intercom
    What companies use Zoho CRM?
    30 companies on StackShare use Zoho CRM


    What tools integrate with Intercom?
    38 tools on StackShare integrate with Intercom
    What tools integrate with Zoho CRM?
    10 tools on StackShare integrate with Zoho CRM

    What are some alternatives to Intercom and Zoho CRM?

    • - Send email based on what people do (or don't do) on a web or mobile app.
    • AutopilotHQ - Drag and drop UI for lifecycle marketing with Twilio, Lob, Segment, Slack, and Salesforce integration
    • Vero - Enables engineering and marketing teams collaborate on designing and implementing emails using real-time customer data.
    • Drip - Turn your website's passive traffic into active leads

    See all alternatives to Intercom

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