Jira Core vs Jira Service Desk
Overview
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CLI (Node.js)
Manual
Detailed Comparison
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place. | It is a JIRA application that provides you with a workflow management system that you can use for many things, including running projects, tracking assets, and basically anything that requires work moving through a workflow. |
Request Management; Incident Management; Problem Management; Change Management; Asset Management; Configuration Management; Knowledge Management | Business project templates. Use out-of-the-box business project templates to manage simple tasks and complex workflows alike;
Notifications. Use @mentions to get the attention of specific team members and stay informed with handy, detailed notifications;
Reports and Dashboards. |
Statistics | |
Stacks 251 | Stacks 36 |
Followers 163 | Followers 47 |
Votes 1 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to Jira Service Desk, Jira Core?
Trello
Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
Asana
Asana is the easiest way for teams to track their work. From tasks and projects to conversations and dashboards, Asana enables teams to move work from start to finish--and get results. Available at asana.com and on iOS & Android.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Azure DevOps
Azure DevOps provides unlimited private Git hosting, cloud build for continuous integration, agile planning, and release management for continuous delivery to the cloud and on-premises. Includes broad IDE support.
Basecamp
Basecamp is a project management and group collaboration tool. The tool includes features for schedules, tasks, files, and messages.
Confluence
Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Redmine
Redmine is a flexible project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database.
Taskulu
Taskulu is a collaborative project planning service. It combines task management, real-time chat and time tracking into a single interface.
Notion
A new tool that blends your everyday work apps into one. It's a unified and collaborative workspace for you and your team
