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  5. Jira Service Desk vs Microsoft Clarity

Jira Service Desk vs Microsoft Clarity

OverviewComparisonAlternatives

Overview

Jira Service Desk
Jira Service Desk
Stacks251
Followers163
Votes1
Microsoft Clarity
Microsoft Clarity
Stacks86
Followers18
Votes0

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Detailed Comparison

Jira Service Desk
Jira Service Desk
Microsoft Clarity
Microsoft Clarity

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business.

Request Management; Incident Management; Problem Management; Change Management; Asset Management; Configuration Management; Knowledge Management
Session recordings; Heatmaps; ML insights; Google Analytics integration
Statistics
Stacks
251
Stacks
86
Followers
163
Followers
18
Votes
1
Votes
0
Pros & Cons
Pros
  • 1
    Integration with Jira and Confluence
No community feedback yet
Integrations
No integrations available
Google Analytics
Google Analytics

What are some alternatives to Jira Service Desk, Microsoft Clarity?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

FullStory

FullStory

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

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