Need advice about which tool to choose?Ask the StackShare community!

GitHelp

4
9
+ 1
0
Kayako

12
19
+ 1
23
Add tool

GitHelp vs Kayako: What are the differences?

GitHelp: ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts; Kayako: Kayako is a customer service platform that saves your team time so they can focus on building better customer relationships. Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

GitHelp and Kayako can be categorized as "Help Desk" tools.

Some of the features offered by GitHelp are:

  • GitHub Integration
  • Matching
  • Relevant Content

On the other hand, Kayako provides the following key features:

  • Support ticketing with email integration
  • Live chat widgets for your helpdesk and your website
  • Real-time visitor monitoring
Get Advice from developers at your company using StackShare Enterprise. Sign up for StackShare Enterprise.
Learn More
Pros of GitHelp
Pros of Kayako
    Be the first to leave a pro
    • 3
      Easy to customize
    • 3
      Possible to host on your own
    • 3
      API access
    • 3
      Module based extensions
    • 3
      OS independent frontend
    • 3
      Customers can use it easily
    • 3
      Unlimited custom fields on forms
    • 2
      Simple, powerhouse and scalable.

    Sign up to add or upvote prosMake informed product decisions

    What is GitHelp?

    GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts

    What is Kayako?

    Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use GitHelp?
    What companies use Kayako?
    See which teams inside your own company are using GitHelp or Kayako.
    Sign up for StackShare EnterpriseLearn More

    Sign up to get full access to all the companiesMake informed product decisions

    What tools integrate with GitHelp?
    What tools integrate with Kayako?

    Sign up to get full access to all the tool integrationsMake informed product decisions

    What are some alternatives to GitHelp and Kayako?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    UserVoice
    UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
    Help Scout
    With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
    Jira Service Desk
    It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
    See all alternatives