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Kayako

Stacks12

Followers19

+ 1

Votes23

ServiceNow.com

Stacks136

Followers102

+ 1

Votes0

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Kayako vs Service-Now: What are the differences?

Developers describe Kayako as "Kayako is a customer service platform that saves your team time so they can focus on building better customer relationships". Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise. On the other hand, Service-Now is detailed as "A service management software". It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

Kayako and Service-Now belong to "Help Desk" category of the tech stack.

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Pros of Kayako

Pros of ServiceNow.com

3
Easy to customize
3
Possible to host on your own
3
API access
3
Module based extensions
3
OS independent frontend
3
Customers can use it easily
3
Unlimited custom fields on forms
2
Simple, powerhouse and scalable.

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What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

What is ServiceNow.com?

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

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What companies use Kayako?

What companies use ServiceNow.com?

See which teams inside your own company are using Kayako or ServiceNow.com.

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What tools integrate with Kayako?

What tools integrate with ServiceNow.com?

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What are some alternatives to Kayako and ServiceNow.com?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Jira Service Desk

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

See all alternatives

Kayako vs ServiceNow.com

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Pros of Kayako

Pros of ServiceNow.com

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What is Kayako?

What is ServiceNow.com?

Need advice about which tool to choose?Ask the StackShare community!

What companies use Kayako?

What companies use ServiceNow.com?

Sign up to get full access to all the companiesMake informed product decisions

What tools integrate with Kayako?

What tools integrate with ServiceNow.com?

Sign up to get full access to all the tool integrationsMake informed product decisions

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