UserVoice vs. Kayako vs. SupportBee

Get help choosing one of these Get news updates about these tools


UserVoice

Kayako

SupportBee

Favorites

12

Favorites

1

Favorites

0

Hacker News, Reddit, Stack Overflow Stats

  • 524
  • 9.75K
  • 34
  • 20
  • 300
  • 0
  • 1.42K
  • 36
  • 0

Description

What is UserVoice?

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

What is Kayako?

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

Pros about this tool

Why do you like UserVoice?

Why do you like Kayako?

Why do you like SupportBee?

Cons about this tool

Pricing

UserVoice Pricing Kayako Pricing SupportBee Pricing

Customers

Integrations

Latest News

Security and Product Management
You Are Not the Customer…Even When You Are
Surprise Insights: Coping with Unexpected Product Fe...
Building a Customer Loyalty Program That Drives Bran...
Customer Service Coaching: Your Recipe to World-Clas...
Integrated Live Chat Boosts Ecommerce Sales


Interest Over Time


Get help choosing one of these