LiveChat
LiveChat

699
11
1
Zopim
Zopim

412
69
28
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LiveChat vs Zopim: What are the differences?

What is LiveChat? Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.

LiveChat and Zopim belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by LiveChat are:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

On the other hand, Zopim provides the following key features:

  • Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
  • Customizable Greetings- Greet visitors in your very own unique manner.
  • Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.

According to the StackShare community, Zopim has a broader approval, being mentioned in 303 company stacks & 24 developers stacks; compared to LiveChat, which is listed in 6 company stacks and 4 developer stacks.

- No public GitHub repository available -
- No public GitHub repository available -

What is LiveChat?

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

What is Zopim?

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Want advice about which of these to choose?Ask the StackShare community!

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      What are some alternatives to LiveChat and Zopim?
      Olark
      Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      Chatlio
      You don't need yet another chat client. Talk with your customers using your existing Slack service.
      See all alternatives
      Decisions about LiveChat and Zopim
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      Reviews of LiveChat and Zopim
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      How developers use LiveChat and Zopim
      Avatar of Dirk Eisenberg
      Dirk Eisenberg uses ZopimZopim

      When it comes to urgent issues a live chat is the best thing to help customers.

      Avatar of Seen on Set
      Seen on Set uses ZopimZopim

      Allows for easy customer engagement.

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