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UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last. | It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business. |
Billed Monthy;Billed Annually;Feedback Forums;Support Tickets;Knowledge Base;Core Components;Frictionless Feedback;Categorized Feedback;Private Email Blasts;Merge Ideas;Custom Vote Limits;Idea Attachments;Custom Statuses;Private Forums;Domain Aliasing;Single Sign-On And Sso-Based Controls;SSL-Encrypted Forum Communication;Advanced Access Controls;Moderation And Content Controls;Instant Answers;Canned Responses;Inspector;Custom Rules;Custom Fields;Saved Searches;Support Queues;Custom Logo And Colors;Multi-Language Support;Custom HTML/CSS;White Labeling;Custom Terms Of Service;Google Analytics Integration;Export To Excel;Uservoice For iOS;Facebook Plugin | Session recordings;
Heatmaps;
ML insights;
Google Analytics integration |
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Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Build better customer experiences with Groove

Freshdesk is an on demand customer support software that works across multiple support channels.

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.