New Relic vs Site24x7

Overview

New Relic

Stacks22.7K

Followers8.7K

Votes1.9K

Site24x7

Stacks49

Followers27

Votes0

New Relic vs Site24x7: What are the differences?

Key Differences between New Relic and Site24x7

New Relic and Site24x7 are both popular application performance monitoring (APM) tools, but they have several key differences that set them apart.

Pricing and Licensing: New Relic offers a complex and tiered pricing structure based on the number of hosts and features required, which can make it more expensive for larger organizations. In contrast, Site24x7 offers simpler pricing with various plans based on the number of monitors, making it more affordable for smaller businesses or those with limited budgets.
Monitoring Capabilities: New Relic is primarily focused on APM and provides in-depth monitoring of application performance, code-level diagnostics, and real-time analytics. Site24x7, on the other hand, offers a wider range of monitoring capabilities, including website monitoring, server monitoring, network monitoring, and cloud monitoring. This makes Site24x7 a more versatile tool for organizations that require comprehensive monitoring across different aspects of their IT infrastructure.
Ease of Use: New Relic is known for its user-friendly interface and intuitive design, making it easy for both technical and non-technical users to navigate and understand the data. Site24x7 also offers a user-friendly interface but may require more technical knowledge to set up and configure monitors, especially for more complex use cases.
Alerting and Notification: New Relic provides robust alerting capabilities with customizable thresholds and notification options, including email, SMS, and third-party integrations. Site24x7 offers similar alerting features but goes a step further by providing additional notification options such as push notifications, voice calls, and integration with collaboration tools like Slack or Microsoft Teams.
Integration and Ecosystem: New Relic has a wide range of integrations with popular development and operations tools, such as AWS, Docker, Kubernetes, and more. It also has an extensive ecosystem with a marketplace for third-party plugins and extensions. While Site24x7 also offers integrations with various tools and platforms, its ecosystem may not be as extensive as New Relic's, making it more suitable for organizations already using New Relic or those with specific integration requirements.

In Summary, New Relic and Site24x7 have distinct differences in pricing, monitoring capabilities, ease of use, alerting/notification features, and integration/ecosystem. Understanding these differences can help organizations choose the right APM tool based on their specific needs and requirements.

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Advice on New Relic, Site24x7

Medeti

Jun 27, 2020

Needs adviceon

Amazon EKS

Kubernetes

AWS Elastic Load Balancing (ELB)

We are looking for a centralised monitoring solution for our application deployed on Amazon EKS. We would like to monitor using metrics from Kubernetes, AWS services (NeptuneDB, AWS Elastic Load Balancing (ELB), Amazon EBS, Amazon S3, etc) and application microservice's custom metrics.

We are expected to use around 80 microservices (not replicas). I think a total of 200-250 microservices will be there in the system with 10-12 slave nodes.

We tried Prometheus but it looks like maintenance is a big issue. We need to manage scaling, maintaining the storage, and dealing with multiple exporters and Grafana. I felt this itself needs few dedicated resources (at least 2-3 people) to manage. Not sure if I am thinking in the correct direction. Please confirm.

You mentioned Datadog and Sysdig charges per host. Does it charge per slave node?

1.51M views1.51M

Comments

Benoit

Principal Engineer at Sqreen

Sep 17, 2019

Decided

I chose Datadog APM because the much better APM insights it provides (flamegraph, percentiles by default).

The drawbacks of this decision are we had to move our production monitoring to TimescaleDB + Telegraf instead of NR Insight

NewRelic is definitely easier when starting out. Agent is only a lib and doesn't require a daemon

457k views457k

Comments

Attila

Founder at artkonekt

Mar 24, 2020

Decided

I haven't heard much about Datadog until about a year ago. Ironically, the NewRelic sales person who I had a series of trainings with was trash talking about Datadog a lot. That drew my attention to Datadog and I gave it a try at another client project where we needed log handling, dashboards and alerting.

In 2019, Datadog was already offering log management and from that perspective, it was ahead of NewRelic. Other than that, from my perspective, the two tools are offering a very-very similar set of tools. Therefore I wouldn't say there's a significant difference between the two, the decision is likely a matter of taste. The pricing is also very similar.

The reasons why we chose Datadog over NewRelic were:

The presence of log handling feature (since then, logging is GA at NewRelic as well since falls 2019).
The setup was easier even though I already had experience with NewRelic, including participation in NewRelic trainings.
The UI of Datadog is more compact and my experience is smoother.
The NewRelic UI is very fragmented and New Relic One is just increasing this experience for me.
The log feature of Datadog is very well designed, I find very useful the tagging logs with services. The log filtering is also very awesome.

Bottom line is that both tools are great and it makes sense to discover both and making the decision based on your use case. In our case, Datadog was the clear winner due to its UI, ease of setup and the awesome logging and alerting features.

471k views471k

Comments

Detailed Comparison

New Relic	Site24x7
The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. More than 50% of the Fortune 100 do too.	Site24x7 is an all-in-one monitoring solution that allows you to monitor every part of your IT infrastructure from Websites to Applications, to Servers (both on-premise and on the cloud) as well as your Network infrastructure.
Performance Data Retention;Real-User Response Time, Throughput, & Breakdown by Layer;App Response Time, Throughput, & Breakdown by Component;App Availability Monitoring, Alerting, and Notification;Automatic Application Topology Mapping;Server Resource and Availability Monitoring;Error Detection, Alerting, & Analysis;JVM Performance Analyzer;Database Call Response Time & Throughput;Performance Data API Access;Code Level Diagnostics, Transaction Tracing, & Stack Trace Details;Slow SQL and SQL Performance Details;Real-User Breakdown by Web Page, Browser, & Geography;Track Individual Key Transactions;Mobile Features- Alerting, Summary Data, Overview Page, Topo Map, HTTP Requests, HTTP Error Summary, HTTP Error Detail, Versions, Carriers, Devices, Geo Map	Website Availability Monitoring; Website Application Monitoring (Real Browser Monitoring); DNS Monitoring; Transaction Monitoring; Real User Monitoring; Server Monitoring (Windows, Linux, FreeBSD & OS X Monitoring); Windows Applications Monitoring; Application performance monitoring (Java, .NET, PHP, Ruby); Network Monitoring; SNMP based Monitoring; Amazon Cloud Monitoring, Azure Monitoring, VMWare Monitoring; Nutanix Monitoring; Log Monitoring; SLA Management; Network Mapping; Plugins
Statistics
Stacks 22.7K	Stacks 49
Followers 8.7K	Followers 27
Votes 1.9K	Votes 0
Pros & Cons
Pros 414 Easy setup 344 Really powerful 245 Awesome visualization 194 Ease of use 151 Great ui Cons 20 Pricing model doesn't suit microservices 10 UI isn't great 7 Visualizations aren't very helpful 7 Expensive 5 Hard to understand why things in your app are breaking	No community feedback yet
Integrations
AppHarbor Cloudability HP Cloud Compute cloudControl Papertrail Loggly Ducksboard Blitz Pivotal Tracker Red Hat OpenShift	Slack Zapier Jira PagerDuty OpsGenie Microsoft Teams ManageEngine ServiceDesk Plus

What are some alternatives to New Relic, Site24x7?

Datadog

Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who build and operate applications that run on dynamic or hybrid cloud infrastructure. Start monitoring in minutes with Datadog!

Pingdom

Pingdom is an uptime monitoring service. When problems happen with a site that Pingdom monitors, it immediately alerts the owner so the problem can be taken care of.

Better Stack

Better Stack is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Schedule on-call duties, receive helpful alerts, and collaborate on solving incidents faster than ever.

Raygun

Raygun gives you a window into how users are really experiencing your software applications. Detect, diagnose and resolve issues that are affecting end users with greater speed and accuracy.

AppSignal

AppSignal gives you and your team alerts and detailed metrics about your Ruby, Node.js or Elixir application. Sensible pricing, no aggressive sales & support by developers.

UptimeRobot

It is all about helping you to keep your websites up. It monitors your websites every 5 minutes and alerts you if your sites are down.

AppDynamics

AppDynamics develops application performance management (APM) solutions that deliver problem resolution for highly distributed applications through transaction flow monitoring and deep diagnostics.

StatusCake

Monitoring a website is one thing – finding the best way to alert you to downtime another. At StatusCake we give you as many options as possible to decide when & how often you’re contacted. Whether it’s by email, SMS, push notifications for iOS & Android or integration with third party apps including Zapier and PagerDuty – you decide how you want to be alerted and when!

Stackify

Stackify offers the only developers-friendly innovative cloud based solution that fully integrates application performance management (APM) with error and log. Allowing them to easily monitor, detect and resolve application issues faster

Skylight

Skylight is a smart profiler for your Rails apps that visualizes request performance across all of your servers.

Related Comparisons

New Relic vs Site24x7: What are the differences?

Key Differences between New Relic and Site24x7

New Relic and Site24x7 are both popular application performance monitoring (APM) tools, but they have several key differences that set them apart.

Pricing and Licensing: New Relic offers a complex and tiered pricing structure based on the number of hosts and features required, which can make it more expensive for larger organizations. In contrast, Site24x7 offers simpler pricing with various plans based on the number of monitors, making it more affordable for smaller businesses or those with limited budgets.
Monitoring Capabilities: New Relic is primarily focused on APM and provides in-depth monitoring of application performance, code-level diagnostics, and real-time analytics. Site24x7, on the other hand, offers a wider range of monitoring capabilities, including website monitoring, server monitoring, network monitoring, and cloud monitoring. This makes Site24x7 a more versatile tool for organizations that require comprehensive monitoring across different aspects of their IT infrastructure.
Ease of Use: New Relic is known for its user-friendly interface and intuitive design, making it easy for both technical and non-technical users to navigate and understand the data. Site24x7 also offers a user-friendly interface but may require more technical knowledge to set up and configure monitors, especially for more complex use cases.
Alerting and Notification: New Relic provides robust alerting capabilities with customizable thresholds and notification options, including email, SMS, and third-party integrations. Site24x7 offers similar alerting features but goes a step further by providing additional notification options such as push notifications, voice calls, and integration with collaboration tools like Slack or Microsoft Teams.
Integration and Ecosystem: New Relic has a wide range of integrations with popular development and operations tools, such as AWS, Docker, Kubernetes, and more. It also has an extensive ecosystem with a marketplace for third-party plugins and extensions. While Site24x7 also offers integrations with various tools and platforms, its ecosystem may not be as extensive as New Relic's, making it more suitable for organizations already using New Relic or those with specific integration requirements.

New Relic vs Site24x7

Overview

New Relic vs Site24x7: What are the differences?