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OctoberCMS

135
211
+ 1
112
Zendesk

5.9K
3K
+ 1
341
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OctoberCMS vs Zendesk: What are the differences?

Developers describe OctoberCMS as "Open-source, self-hosted CMS platform based on the Laravel PHP Framework". October is a Content Management System (CMS) and web platform whose sole purpose is to make your development workflow simple again. We feel building websites has become a convoluted and confusing process that leaves developers unsatisfied, we want to turn you around to the simpler side and get back to basics. On the other hand, Zendesk is detailed as "The leading cloud-based customer service software solution". Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

OctoberCMS belongs to "Self-Hosted Blogging / CMS" category of the tech stack, while Zendesk can be primarily classified under "Help Desk".

Some of the features offered by OctoberCMS are:

  • Page Components
  • Extensible Platform
  • Simple AJAX Framework

On the other hand, Zendesk provides the following key features:

  • Offer your customers a quick path to the answers they need with knowledge base and community features.
  • Zendesk takes customer communication from anywhere—your website, email, phone, Twitter, Facebook, and chat—and turns it into a ticket.
  • Zendesk simplifies your support team's workflow with custom automatic actions, meaningful organization, and streamlined systems for managing support content.

"Get back to basics" is the primary reason why developers consider OctoberCMS over the competitors, whereas "Centralizes our customer support" was stated as the key factor in picking Zendesk.

OctoberCMS is an open source tool with 8.69K GitHub stars and 1.96K GitHub forks. Here's a link to OctoberCMS's open source repository on GitHub.

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Pros of OctoberCMS
Pros of Zendesk
  • 20
    Get back to basics
  • 18
    Highly customizable
  • 16
    Open-source, decent documentation
  • 13
    Laravel based
  • 13
    Easy to use
  • 11
    Production ready high speed backend development
  • 9
    Perfect frontend developer tool
  • 5
    Perfect backend UI
  • 5
    Configurable backend
  • 2
    Great community
  • 132
    Centralizes our customer support
  • 70
    Many integrations
  • 58
    Easy to setup
  • 25
    Cheap
  • 25
    Simple
  • 11
    Clean
  • 6
    Customization
  • 4
    $1 Starter Pricing Plan
  • 4
    Woopra integration
  • 3
    Proactive Customer Support
  • 1
    Full of features
  • 1
    Charitable contribution to SF hospital for $20 plan
  • 1
    Remote and SSO authentication with CMSs like WordPress
  • 0
    Integrations

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- No public GitHub repository available -

What is OctoberCMS?

October is a self-hosted CMS platform based on the Laravel PHP Framework. Thousands of digital studios and professional web developers have built businesses around October CMS.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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What are some alternatives to OctoberCMS and Zendesk?
WordPress
The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.
Grav
It is a free, open-source and self-hosted content management system (CMS) based on the PHP programming language and Symfony web application framework. It uses a flat file database for both backend and frontend. It is more widely used, and growing at a faster rate, than other leading flat-file CMS competitors.
PyroCMS
It is an easy to use, abstracted, and modular CMS built using Laravel. It is built for developers, designers and users. You can build better Laravel websites and applications faster with it.
Statamic
The open source, developer & designer-first, Laravel + Git powered CMS built to make managing websites easy with Git.
Laravel
It is a web application framework with expressive, elegant syntax. It attempts to take the pain out of development by easing common tasks used in the majority of web projects, such as authentication, routing, sessions, and caching.
See all alternatives