OpenTok vs Twilio: What are the differences?
What is OpenTok? Enhance your products with live, face-to-face communication. OpenTok adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.
What is Twilio? Bring voice and messaging to your web and mobile applications. Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.
OpenTok can be classified as a tool in the "Communications SDK" category, while Twilio is grouped under "Voice and SMS".
Some of the features offered by OpenTok are:
- Layout control- Create layouts that complement your content and empower your application's experience.
- Peer-to-peer calls- Take advantage of peer-to-peer calling for better quality and lower- latency 1:1 scenarios.
- Archiving- Download or save calls for future playback with this extension to the OpenTok platform.
On the other hand, Twilio provides the following key features:
- Phone- Phone Numbers API
- Phone- Convert Text to Speech and Play Audio
- Phone- Record Calls and Store Them
What is OpenTok?
What is Twilio?
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Nexmo vs Twilio ?
Back in the early days at SmartZip Analytics, that evaluation had - for whatever reason - been made by Product Management. Some developers might have been consulted, but we hadn't made the final call and some key engineering aspects of it were omitted.
When revamping the platform, I made sure to flip the decision process how it should be. Business provided an input but Engineering lead the way and has the final say on all implementation matters. My engineers and I decided on re-evaluating the criteria and vendor selection. Not only did we need SMS support, but were we not thinking about #VoiceAndSms support as the use cases evolved.
Also, on an engineering standpoint, SDK mattered. Nexmo didn't have any. Twilio did. No-one would ever want to re-build from scratch integration layers vendors should naturally come up with and provide their customers with.
Twilio won on all fronts. Including costs and implementation timelines. No-one even noticed the vendor switch.
Many years later, Twilio demonstrated its position as a leader by holding conferences in the Bay Area, announcing features like Twilio Functions. Even acquired Authy which we also used for 2FA. Twilio's growth has been amazing. Its recent acquisition of SendGrid continues to show it.
Twilio is by far the most complete solution for SMS, its API is extremely well structured. And its integration with rails is pretty straight forward.
We use Twilio extensively for voice call routing, for texting. We, in fact, use it for MMS messaging as of recently...We do number masking. So the personal shopper never has your actual number, you call the Twilio number and it routes you intelligently to the customer. And vice-versa.
Twilio is a service I have experimented with, and given a project with SMS requirements I would choose Twilio to support that.
For my own phone forwarding system, SMS messaging, and will gladly build such systems for clients.
I set up text-message alerts to be sent to me when an error was raised on the web application.