Zenduty vs OpsGenie: What are the differences?
Developers describe Zenduty as "End-to-end incident alerting and resolution for SRE, DevOps and ITOps teams *". It is a collaborative incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. It centralizes all incoming alerts through predefined notification rules to ensure that the right people are notified at the right time. On the other hand, *OpsGenie** is detailed as "Alerting and On-Call Management for Dev&Ops Teams". OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.
Zenduty and OpsGenie can be categorized as "Monitoring Aggregation" tools.
Some of the features offered by Zenduty are:
- Incident and alert dashboard
- 100+ integrations
- On-call scheduling
On the other hand, OpsGenie provides the following key features:
- Forward IT alerts to OpsGenie
- Get notified via email, SMS, mobile push and phone calls
- View alerts using mobile apps