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Zenduty vs OpsGenie: What are the differences?
Developers describe Zenduty as "End-to-end incident alerting and resolution for SRE, DevOps and ITOps teams *". It is a collaborative incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. It centralizes all incoming alerts through predefined notification rules to ensure that the right people are notified at the right time. On the other hand, *OpsGenie** is detailed as "Alerting and On-Call Management for Dev&Ops Teams". OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.
Zenduty and OpsGenie can be categorized as "Monitoring Aggregation" tools.
Some of the features offered by Zenduty are:
- Incident and alert dashboard
- 100+ integrations
- On-call scheduling
On the other hand, OpsGenie provides the following key features:
- Forward IT alerts to OpsGenie
- Get notified via email, SMS, mobile push and phone calls
- View alerts using mobile apps
Pros of OpsGenie
- Two-way slack integration6
- Strong API4
- Solid scheduling and team management support4
- Two-way nagios integration3
- Strong, easy, fast, fits3
- Free tier2
- Complete Incident Response Orchestration Platform2
Pros of Zenduty
- Competitive pricing1
- Best Microsoft Teams integration1
- SLA alerts1
- Easy to use1
- Automated playbooks1
- Incident roles1
- Superb alert routing rules1
- Awesome Slack integration1
- Incident command1