OpsGenie vs Zenduty

Overview

OpsGenie

Stacks291

Followers245

Votes27

Zenduty

Stacks5

Followers16

Votes20

OpsGenie vs Zenduty: What are the differences?

Cost: One key difference between OpsGenie and Zenduty is the cost. OpsGenie offers a variety of pricing plans, including a free plan with limited features and paid plans starting at $9 per month. On the other hand, Zenduty offers a 14-day free trial and then charges $4 per user per month for their basic plan. The cost of both solutions can vary depending on the number of users and additional features required.
Integration Options: OpsGenie provides a wide range of integrations with popular monitoring, alerting, and collaboration tools such as Nagios, New Relic, Slack, and JIRA. Zenduty also offers integrations with various tools like Prometheus, Grafana, Datadog, and Microsoft Teams. However, OpsGenie has a more extensive list of integrations available, providing users with a greater flexibility in connecting different systems and services.
Incident Management Features: OpsGenie focuses heavily on incident management and offers advanced features like on-call scheduling, escalation policies, and automatic alert routing based on predefined rules. Zenduty also provides similar incident management capabilities, including on-call rotations and escalations. However, OpsGenie offers more granular control over incident workflows and allows users to define complex routing rules based on various criteria, giving them more flexibility in managing and resolving incidents.
Team Collaboration: Both OpsGenie and Zenduty offer team collaboration features to facilitate communication and coordination during incident response. OpsGenie includes features like team dashboards, collaboration notes, and direct integrations with popular communication tools like Slack and Microsoft Teams. Zenduty also provides team collaboration functionality, allowing users to communicate through in-app chat and collaborate on resolving incidents. However, OpsGenie's integration options with communication tools provide more seamless collaboration capabilities.
Scalability and Reliability: OpsGenie and Zenduty both offer scalable and reliable solutions for managing incidents. However, OpsGenie has been in the market for a longer time and has established itself as a reliable platform with a large user base. It has a proven track record of handling high volumes of alerts and providing a stable service. Zenduty, although relatively newer, also boasts of a robust infrastructure and promises scalability. However, OpsGenie's longer tenure in the market and larger user base could potentially provide a more mature and stable solution.
Mobile App: OpsGenie and Zenduty both provide mobile applications for incident management on the go. OpsGenie's mobile app offers comprehensive functionality, allowing users to manage alerts, view incidents, and collaborate with the team seamlessly. Zenduty's mobile app also provides similar features and enables users to stay connected and respond to incidents on their mobile devices. Both apps are available on both iOS and Android platforms.

In Summary, OpsGenie and Zenduty differ in terms of cost, integration options, incident management features, team collaboration capabilities, scalability, and reliability.

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Detailed Comparison

OpsGenie	Zenduty
OpsGenie is a cloud-based service for dev & ops teams, providing reliable alerts, on-call schedule management, and escalations. OpsGenie integrates with monitoring tools & services and ensures that the right people are at the right time.	End to end incident management platform for SRE, DevOps, Network Operations, Infrastructure and Security Operations teams
Forward IT alerts to OpsGenie; Get notified via email, SMS, mobile push and phone calls; View alerts using mobile apps; Respond to alerts directly from OpsGenie apps	Incident and alert dashboard; 100+ integrations; On-call scheduling; Escalation policies; Incident Command System - Roles, Tasks, advanced routing and suppression rules; Alert channels - Email, SMS, Phone, Slack, Microsoft Teams; Alert context; Automated comms - Collaboration and Conferencing; Comprehensive API; Mobile - Android, iOS; Analytics - Team, Service and User-level metrics for MTTA/MTTR
Statistics
Stacks 291	Stacks 5
Followers 245	Followers 16
Votes 27	Votes 20
Pros & Cons
Pros 8 Two-way slack integration 5 Solid scheduling and team management support 4 Strong API 3 Two-way nagios integration 3 Strong, easy, fast, fits	Pros 3 Competitive pricing 2 Automated playbooks 2 SLA alerts 2 Incident command 2 Incident roles
Integrations
Amazon SNS Sumo Logic AWS Lambda Scout Nagios Travis CI New Relic HipChat GitHub Airbrake	Kayako Logentries SignalFx NodePing StatusPage.io Splunk StatusCake Metricly Crashlytics Hosted Graphite

What are some alternatives to OpsGenie, Zenduty?

PagerDuty

PagerDuty is an alarm aggregation and dispatching service for system administrators and support teams. It collects alerts from your monitoring tools, gives you an overall view of all of your monitoring alarms, and alerts an on duty engineer if there's a problem.

VictorOps

VictorOps is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one.

Bigpanda

Bigpanda helps you manage and respond to ops incidents faster. All your alerts: organized, assignable, trackable, snoozeable, and updated in real-time.

Spike.sh

Spike.sh is an incident response platform built for modern teams. Spike.sh integrates with your monitoring tools and alerts on phone call, SMS, Slack, MS Teams, Whatsapp, and Telegram.

Healthchecks.io

Healthchecks.io is a monitoring service for your cron jobs, background services and scheduled tasks. It works by listening for HTTP "pings" from your services. You can set up various alert methods: email, Slack, Telegram, PagerDuty, etc.

Squadcast

It is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Cronitor

Monitoring systems are often complex and require a strong sysadmin background to properly configure and maintain. Cronitor replaces all this with a simple service that anyone can set up. Receive email/sms notifications if your jobs don't run, run too slow, or finish too quickly.

incident.io

It is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use it to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities.

AlertOps

It is an alert aggregation and incident management service for IT and DevOps teams. It is a real-time SaaS platform that combines collaboration with alert management so you can handle critical incidents as they occur. With our quick escalations, the right alerts are delivered to the right people enabling increased agility to your team. Our mobile app and integrations allow you to get alerts through SMS, push notifications, and email so you never again miss a critical alert.

xMatters

Nothing’s more important than a great customer experience, but sometimes services get disrupted. It helps teams resolve issues fast before they impact customers.

Related Comparisons

OpsGenie vs Zenduty: What are the differences?

Cost: One key difference between OpsGenie and Zenduty is the cost. OpsGenie offers a variety of pricing plans, including a free plan with limited features and paid plans starting at $9 per month. On the other hand, Zenduty offers a 14-day free trial and then charges $4 per user per month for their basic plan. The cost of both solutions can vary depending on the number of users and additional features required.
Integration Options: OpsGenie provides a wide range of integrations with popular monitoring, alerting, and collaboration tools such as Nagios, New Relic, Slack, and JIRA. Zenduty also offers integrations with various tools like Prometheus, Grafana, Datadog, and Microsoft Teams. However, OpsGenie has a more extensive list of integrations available, providing users with a greater flexibility in connecting different systems and services.
Incident Management Features: OpsGenie focuses heavily on incident management and offers advanced features like on-call scheduling, escalation policies, and automatic alert routing based on predefined rules. Zenduty also provides similar incident management capabilities, including on-call rotations and escalations. However, OpsGenie offers more granular control over incident workflows and allows users to define complex routing rules based on various criteria, giving them more flexibility in managing and resolving incidents.
Team Collaboration: Both OpsGenie and Zenduty offer team collaboration features to facilitate communication and coordination during incident response. OpsGenie includes features like team dashboards, collaboration notes, and direct integrations with popular communication tools like Slack and Microsoft Teams. Zenduty also provides team collaboration functionality, allowing users to communicate through in-app chat and collaborate on resolving incidents. However, OpsGenie's integration options with communication tools provide more seamless collaboration capabilities.
Scalability and Reliability: OpsGenie and Zenduty both offer scalable and reliable solutions for managing incidents. However, OpsGenie has been in the market for a longer time and has established itself as a reliable platform with a large user base. It has a proven track record of handling high volumes of alerts and providing a stable service. Zenduty, although relatively newer, also boasts of a robust infrastructure and promises scalability. However, OpsGenie's longer tenure in the market and larger user base could potentially provide a more mature and stable solution.
Mobile App: OpsGenie and Zenduty both provide mobile applications for incident management on the go. OpsGenie's mobile app offers comprehensive functionality, allowing users to manage alerts, view incidents, and collaborate with the team seamlessly. Zenduty's mobile app also provides similar features and enables users to stay connected and respond to incidents on their mobile devices. Both apps are available on both iOS and Android platforms.

In Summary, OpsGenie and Zenduty differ in terms of cost, integration options, incident management features, team collaboration capabilities, scalability, and reliability.

OpsGenie vs Zenduty

Overview