Pipedrive vs SugarCRM

Overview

SugarCRM

Stacks60

Followers56

Votes0

Pipedrive

Stacks362

Followers251

Votes31

Pipedrive vs SugarCRM: What are the differences?

User Interface: Pipedrive offers a user-friendly and visually appealing interface that is easy to navigate, making it simple for users to access information and functionalities quickly. On the other hand, SugarCRM has a more complex interface that may require some time for users to familiarize themselves with the platform's layout and features.
Customization Options: SugarCRM provides extensive customization options, allowing users to tailor the CRM specifically to their business needs with a wide range of modules, fields, and layouts. Pipedrive, on the other hand, has fewer customization options, which may limit the ability to adapt the system to unique business requirements.
Automation Tools: Pipedrive offers automation tools that streamline repetitive tasks, saving users time and increasing efficiency. Meanwhile, SugarCRM provides more advanced automation capabilities, including workflow automation and advanced reporting features, making it a better choice for businesses with complex processes.
Integration Capabilities: Pipedrive offers seamless integration with various third-party applications and tools, making it easy to connect with other software used within the organization. In comparison, SugarCRM also offers extensive integration capabilities but may require deeper technical expertise to set up and maintain integrations with certain platforms.
Mobile Experience: Pipedrive provides a mobile app that offers a responsive and user-friendly experience, allowing users to access key CRM features on the go. In contrast, SugarCRM has a mobile app that may not be as intuitive or feature-rich, potentially limiting the productivity of users who rely on mobile devices for CRM access.
Pricing Structure: Pipedrive follows a simpler pricing structure with transparent subscription plans based on the number of users, making it easier for businesses to budget for CRM expenses. SugarCRM, on the other hand, offers more pricing tiers with additional features, customization options, and support levels, providing more flexibility but potentially increasing costs for businesses with specific needs.

In Summary, Pipedrive and SugarCRM differ in terms of user interface, customization options, automation tools, integration capabilities, mobile experience, and pricing structure.

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Advice on SugarCRM, Pipedrive

Daniel

Aug 25, 2021

Needs adviceon

Streak

Hi all, I need one good online CRM which can integrate with many sales channels:

online store
social media
traditional sales
reservation system
services In the example, I need to see that customer spent: 10K in online store, divided 5k from insta store, 5k direct through the store 2k in traditional store (can be updated manually) 1k through the reservation system 0,5k through services paid I worked on @{Streak}|tool:31| mainly, but I cannot see how most of this process can be automated.

9.14k views9.14k

Comments

Detailed Comparison

SugarCRM	Pipedrive
Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.	Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.
360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.;Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly;Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.;Real Time Pipeline Management- Track early indicators and changes impacting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets on time, every time.;Workflow and Approvals- Automatically drive deal change alerts and discount approvals, route leads and opportunities, and monitor account activity updates and changes based on your business.;Email, Calendar, and File Management- Sell with your favorite applications with Sugar’s built-in email integration Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers.;Sales Analytics- Sugar reporting and dashboards provide you with real-time information about the sales pipeline, progress to quota, key opportunity and account activity, and rep performance.;Sales Intelligence- Get account and contact data from Hoovers and other business data providers using the Sugar Cloud Connectors.	See all deals in a visual sales pipeline;Organize contacts and follow up every lead;Sales forecasting for avoiding nasty surprises;Set up in under 2 minutes, no training required;Work anywhere with our iOS and Android apps
Statistics
Stacks 60	Stacks 362
Followers 56	Followers 251
Votes 0	Votes 31
Pros & Cons
No community feedback yet	Pros 11 Sales Pipeline 5 Great Dashboards 4 Simple data import & export 4 Google Apps Integration 3 Mail Chimp Integration
Integrations
DocuSign LiveChat FreshDesk Zopim UserVoice Zendesk Get Satisfaction	No integrations available

What are some alternatives to SugarCRM, Pipedrive?

Salesforce Sales Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Highrise

Highrise CRM helps you manage your contacts, keep track of who said what when, schedule follow-ups, set reminders, and convert leads into done deals.

Close.io

Close allows startups to close more deals and make more sales. Salespeople can spend more time communicating with their customers and less time on data entry because all activities are automatically tracked.

Odoo

It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.

Zoho CRM

Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Lemprep

Lemprep gives sales reps a competitive edge by transforming minimal inputs into deep, actionable intelligence. Discover buyer pain points, organizational priorities, and market opportunities so you can run impactful, high-confidence sales calls that drive predictable results.

Capsule CRM

Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Captira Bail Management Software

#1 Bail software for 15+ years to service Bail Agents and Bail Agencies. Captira includes the best CRM type features to manage defendants and indemnitors plus it includes eSign, GPS check-ins, GeoFence, Bail Pay, and powerful automation. All built to simplify case management and boost efficiency.

Related Comparisons

Pipedrive vs SugarCRM: What are the differences?

User Interface: Pipedrive offers a user-friendly and visually appealing interface that is easy to navigate, making it simple for users to access information and functionalities quickly. On the other hand, SugarCRM has a more complex interface that may require some time for users to familiarize themselves with the platform's layout and features.
Customization Options: SugarCRM provides extensive customization options, allowing users to tailor the CRM specifically to their business needs with a wide range of modules, fields, and layouts. Pipedrive, on the other hand, has fewer customization options, which may limit the ability to adapt the system to unique business requirements.
Automation Tools: Pipedrive offers automation tools that streamline repetitive tasks, saving users time and increasing efficiency. Meanwhile, SugarCRM provides more advanced automation capabilities, including workflow automation and advanced reporting features, making it a better choice for businesses with complex processes.
Integration Capabilities: Pipedrive offers seamless integration with various third-party applications and tools, making it easy to connect with other software used within the organization. In comparison, SugarCRM also offers extensive integration capabilities but may require deeper technical expertise to set up and maintain integrations with certain platforms.
Mobile Experience: Pipedrive provides a mobile app that offers a responsive and user-friendly experience, allowing users to access key CRM features on the go. In contrast, SugarCRM has a mobile app that may not be as intuitive or feature-rich, potentially limiting the productivity of users who rely on mobile devices for CRM access.
Pricing Structure: Pipedrive follows a simpler pricing structure with transparent subscription plans based on the number of users, making it easier for businesses to budget for CRM expenses. SugarCRM, on the other hand, offers more pricing tiers with additional features, customization options, and support levels, providing more flexibility but potentially increasing costs for businesses with specific needs.

In Summary, Pipedrive and SugarCRM differ in terms of user interface, customization options, automation tools, integration capabilities, mobile experience, and pricing structure.

Pipedrive vs SugarCRM

Overview