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Reamaze vs Vision Helpdesk: What are the differences?
What is Reamaze? Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.
What is Vision Helpdesk? A Web Based Help Desk Software that allows you to manage support for Multiple Companies at one place. It is an all-in-one help desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it has a robust incident and problem management feature that can automate responses and organize service tickets.
Reamaze and Vision Helpdesk can be categorized as "Help Desk" tools.
Some of the features offered by Reamaze are:
- Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
- Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
- Deliver a seamless experience for your customers. Without sacrificing features for your team.
On the other hand, Vision Helpdesk provides the following key features:
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
Pros of Reamaze
Pros of Vision Helpdesk
- SaaS & On-Premises Licenses1
- ITSM Certified Service Desk1
- PinkVery Certified Service Desk1
- Integrated Live Chat Software1
- Multi Channel Help Desk1
- Multi Company Help Desk1