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Reamaze

11
24
+ 1
0
Zammad

33
63
+ 1
6
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Reamaze vs Zammad: What are the differences?

What is Reamaze? Helpdesk for sites and apps simplified. Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

What is Zammad? A web-based, open source user support/ticketing solution. It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Reamaze and Zammad can be primarily classified as "Help Desk" tools.

Some of the features offered by Reamaze are:

  • Roll our support UI into your online store, SaaS, site, or support portal with a few snippets.
  • Plug us in with your Slack, Magento, Hipchat, or Shopify. Or build on top of our API.
  • Deliver a seamless experience for your customers. Without sacrificing features for your team.

On the other hand, Zammad provides the following key features:

  • Web-based
  • Open source
  • Helpdesk/Customer support system

Zammad is an open source tool with 2.02K GitHub stars and 403 GitHub forks. Here's a link to Zammad's open source repository on GitHub.

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    - No public GitHub repository available -

    What is Reamaze?

    Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

    What is Zammad?

    It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Reamaze?
    What companies use Zammad?
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    What tools integrate with Reamaze?
    What tools integrate with Zammad?

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    What are some alternatives to Reamaze and Zammad?
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    Freshchat
    Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
    Intercom
    Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
    Gorgias
    It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.
    See all alternatives