Salesforce Service Cloud vs Salesmate

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Salesforce Service Cloud

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Salesmate

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Salesforce Service Cloud vs Salesmate: What are the differences?

Salesforce Service Cloud: A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud; Salesmate: Sales CRM Software for Small Businesses. Sales CRM Software for small businesses with easy to use and intuitive interface. It reduces pain by helping you be more productive, increases wins and engage deeply with your customers.

Salesforce Service Cloud and Salesmate belong to "CRM" category of the tech stack.

Some of the features offered by Salesforce Service Cloud are:

  • Lightning Service Console
  • Case Management
  • Workflow and Approvals

On the other hand, Salesmate provides the following key features:

  • Sales Pipeline
  • Contact Management
  • Activity Tracking
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What is Salesforce Service Cloud?

It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.

What is Salesmate?

Sales CRM Software for small businesses with easy to use and intuitive interface. It reduces pain by helping you be more productive, increases wins and engage deeply with your customers.

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What companies use Salesforce Service Cloud?
What companies use Salesmate?
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    What tools integrate with Salesforce Service Cloud?
    What tools integrate with Salesmate?

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    What are some alternatives to Salesforce Service Cloud and Salesmate?
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    The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
    Desk.com
    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
    Zendesk
    Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
    FreshDesk
    Freshdesk is an on demand customer support software that works across multiple support channels.
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