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Salesforce Service Cloud vs Spin CRM: What are the differences?
What is Salesforce Service Cloud? A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
What is Spin CRM? Manage sales processes and track sales. Manage sales processes and track sales with this customer relationship management solution. Its sales pipeline is fully customizable based on your unique sales process. Create as much sales phases and descriptions as you need.
Salesforce Service Cloud and Spin CRM belong to "CRM" category of the tech stack.
Some of the features offered by Salesforce Service Cloud are:
- Lightning Service Console
- Case Management
- Workflow and Approvals
On the other hand, Spin CRM provides the following key features:
- History of communication with the client
- Billing and document generation
- Email integration
