CiviCRM vs SugarCRM

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CiviCRM

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SugarCRM

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SugarCRM vs CiviCRM: What are the differences?

SugarCRM: CRM Made Simple. Flexible, Intuitive, Open, Social, Mobile. Manage your sales, marketing, and customer support better with SugarCRM's online CRM software; CiviCRM: Open source CRM for nonprofits, civic sector orgs and advocacy orgs. It is web-based software used by a diverse range of organisations, particularly not-for-profit organizations (nonprofits and civic sector organizations). It offers a complete feature set out of the box and can integrate with your website.

SugarCRM and CiviCRM can be primarily classified as "CRM" tools.

Some of the features offered by SugarCRM are:

  • 360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.
  • Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly
  • Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.

On the other hand, CiviCRM provides the following key features:

  • Open source
  • Privacy-friendly
  • Centralize constituent communications
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What is CiviCRM?

It is web-based software used by a diverse range of organisations, particularly not-for-profit organizations (nonprofits and civic sector organizations). It offers a complete feature set out of the box and can integrate with your website.

What is SugarCRM?

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

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What companies use CiviCRM?
What companies use SugarCRM?
See which teams inside your own company are using CiviCRM or SugarCRM.
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What tools integrate with CiviCRM?
What tools integrate with SugarCRM?

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What are some alternatives to CiviCRM and SugarCRM?
NationBuilder
It includes the ability for non-techies to create a branded website, blog as well as import contact lists and send email blasts directly from the site.
SuiteCRM
It is an open source customer relationship management (CRM) solution that gives users highly actionable insights on which to base critical business decisions, actions, and strategies.
HubSpot
Attract, convert, close and delight customers with HubSpot’s complete set of marketing tools. HubSpot all-in-one marketing software helps more than 12,000 companies in 56 countries attract leads and convert them into customers.
Salesforce Sales Cloud
The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
Salesforce
It is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.
See all alternatives