Zendesk vs. SupportBee vs. SupportFu

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Zendesk

SupportBee

SupportFu

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43

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1

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0

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Description

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

What is SupportBee?

SupportBee intentionally mimics the email experience because both your team and your customers already understand email well. Tickets in SupportBee are either Unanswered or Answered. When they are created, they are unanswered. Once you reply, they are marked answered and taken off the screen for you to focus on the remaining unanswered tickets. If a customer replies, we mark the ticket unanswered again. You can also star a ticket if you have answered it but want to follow up later.

What is SupportFu?

SupportFu is a fully hosted solution to manage email and twitter based customer support.

Pros about this tool

Pros
Why do you like Zendesk?

Pros
Why do you like SupportBee?

Pros
Why do you like SupportFu?

Cta desktop@2x

Pricing

Zendesk Pricing SupportBee Pricing SupportFu Pricing

Companies

1748 Companies Using Zendesk
2 Companies Using SupportBee
3 Companies Using SupportFu

Integrations

Zendesk Integrations
SupportBee Integrations
SupportFu Integrations

What are some alternatives to Zendesk, SupportBee, and SupportFu?

  • Help Scout - A help desk for teams that insist on a delightful customer experience
  • UserVoice - Customer service and customer feedback tools that don't suck.
  • FreshDesk - Freshdesk is refreshing the way thousands of help desk agents support their customers everyday, world wide
  • Desk.com - The all-in-one system for delivering awesomely responsive customer support

See all alternatives to Zendesk

Latest News

Release Notes February 15th: Zendesk ticket creation...
Inside Design: Zendesk
How Zendesk measures the customer experience


Interest Over Time


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