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Delighted vs Survicate: What are the differences?
Developers describe Delighted as "NPS made easy. The fastest and easiest way to gather actionable feedback from your customers". The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks. On the other hand, Survicate is detailed as "The fastest way to collect feedback from customers". Survey specific groups of website visitors to understand their needs, expectations, objections Find out who they are and why they behave as they do..
Delighted and Survicate can be categorized as "Survey Widget" tools.
Some of the features offered by Delighted are:
- Automates the entire process of knowing your Net Promoter Score.
- Customers answer right inside the beautiful branded email we send on your behalf.
- Track your score and explore customer feedback in a simple and realtime dashboard.
On the other hand, Survicate provides the following key features:
- surveys
- targeting
- forms
Pros of Delighted
Pros of Survicate
- Super simple to install2
- Ability to set threshold for # of responses2
- NPS Score2
- Export results to CSV1
- Nice UI1
- Set rules for when survey should appear on page1
- Specify which users to show surveys to1
- Ability to customize color theme1
- Views and conversion analytics1