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- No public GitHub repository available -
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What is Survicate?

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

What is Usersnap?

Usersnap is the #1 bug tracking tool for every web project. Collaborate on screenshots with colleagues and clients. Usersnap makes tracking bugs and collecting feedback on design drafts and prototypes easy.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

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What are some alternatives to Survicate, Usersnap, and Zendesk?
Once you implement the Qualaroo code (it generally only takes a couple minutes), you can easily target a survey question or two as users are making decisions on your website. Your customers will see it slide up from the bottom right-hand corner of your site.
The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System to gather real feedback from your customers – in minutes not weeks.
Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
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What tools integrate with Survicate?
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Decisions about Survicate, Usersnap, and Zendesk
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Reviews of Survicate, Usersnap, and Zendesk
Review ofUsersnapUsersnap

I am one of the few beta testers of the integration between Usersnap and GitHub Issues.

My webapp source code is hosted on...well github and I am very happy I can get a visual feedback directly into the Issues.

I don't need to open my email and to create an issue and to re-attach the sreenshot over and over again.

The good thing is - I can assign the issue directly to my designer :)

I am happy with it!

How developers use Survicate, Usersnap, and Zendesk
Avatar of dotmos
dotmos uses UsersnapUsersnap

Allows the user to send a screenshot and comments with a bug report. Also automatically sends all error information including console logs and client environment information directly to a BitBucket repo and Slack.

Avatar of MOKA Analytics
MOKA Analytics uses ZendeskZendesk

We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

Avatar of TOMIS
TOMIS uses UsersnapUsersnap

Create issues quickly, allows end-users to create issues easily, and integrates with JIRA for immediate developer reaction to ongoing tasks or defects.

Avatar of Adam Bird
Adam Bird uses ZendeskZendesk

Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

Avatar of Tinker Travel
Tinker Travel uses ZendeskZendesk

Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

Avatar of Grubster
Grubster uses ZendeskZendesk

It's our customer service system for dealing with inbound ticket requests from any channel integrated.

Avatar of Gitt
Gitt uses ZendeskZendesk

Have so many options, and can connect with our custom infrastructure and existing support channel.

Avatar of Chris Riley
Chris Riley uses UsersnapUsersnap

Easiest way to get screenshots and annotations for MVP users.

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