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LiveChat vs Talkus: What are the differences?
Developers describe LiveChat as "Powerful live chat software". LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time. On the other hand, Talkus is detailed as "Your help desk. In Slack". With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.
LiveChat and Talkus belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by LiveChat are:
- Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
- Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
- Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)
On the other hand, Talkus provides the following key features:
- 100% integrated with Slack, no need to leave Slack to handle all your support
- Handle live chat for your website, email, sms, phone, FAQ
- 100% customisable.
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- Nicely documented, powerful API1
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What is LiveChat?
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
What is Talkus?
With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.
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What companies use LiveChat?
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What companies use LiveChat?
What companies use Talkus?
See which teams inside your own company are using LiveChat or Talkus.
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What tools integrate with LiveChat?
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What are some alternatives to LiveChat and Talkus?
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Intercom
Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design