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Talkus vs Zopim: What are the differences?
Developers describe Talkus as "Your help desk. In Slack". With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS. On the other hand, Zopim is detailed as "Real-time customer satisfaction made simple". Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.
Talkus and Zopim can be primarily classified as "Customer Support Chat" tools.
Some of the features offered by Talkus are:
- 100% integrated with Slack, no need to leave Slack to handle all your support
- Handle live chat for your website, email, sms, phone, FAQ
- 100% customisable.
On the other hand, Zopim provides the following key features:
- Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
- Customizable Greetings- Greet visitors in your very own unique manner.
- Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.
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Pros of Zopim
- Real-time user chat18
- Free plan for startups7
- Simple setup3
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What is Talkus?
With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.
What is Zopim?
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
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What are some alternatives to Talkus and Zopim?
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Drift
Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.