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SnapEngage vs Zopim: What are the differences?
What is SnapEngage? Live Chat For enterprising companies. SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.
What is Zopim? Real-time customer satisfaction made simple. Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design.
SnapEngage and Zopim belong to "Customer Support Chat" category of the tech stack.
Some of the features offered by SnapEngage are:
- Multiple Widgets
- Co-Browsing
- Custom Data Mapping
On the other hand, Zopim provides the following key features:
- Easy Widget Customization- Dress up the widget to suit your website's colors and theme.
- Customizable Greetings- Greet visitors in your very own unique manner.
- Smart Offline Modes- Show a contact form or hide the widget when you go offline? You decide.
Pros of SnapEngage
- Excellent chat solution, including "Call Me" feature1
Pros of Zopim
- Real-time user chat18
- Free plan for startups7
- Simple setup3
