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Intercom

Intercom

Business Tools / Support, Sales, and Marketing / Engagement/Lifecycle Marketing

Decision at Netbeast about Mailjet, Intercom, Amplitude, Firebase, GitHub, Bitrise, Travis CI, Objective-C, Android SDK, React Native, End2end, SmartHome

Avatar of jsdario
Telecomm Engineering at Netbeast ·
MailjetMailjet
IntercomIntercom
AmplitudeAmplitude
FirebaseFirebase
GitHubGitHub
BitriseBitrise
Travis CITravis CI
Objective-CObjective-C
Android SDKAndroid SDK
React NativeReact Native
#End2end
#SmartHome

We are using React Native in #SmartHome to share the business logic between Android and iOS team and approach users with a unique brand experience. The drawback is that we require lots of native Android SDK and Objective-C modules, so a good part of the invested time is there. The gain for a app that relies less on native communication, sensors and OS tools should be even higher.

Also it helps us set different testing stages: we use Travis CI for the javascript (business logic), Bitrise to run build tests and @Detox for #end2end automated user tests.

We use a microservices structure on top of Zeit's @now that read from firebase. We use JWT auth to authenticate requests among services and from users, following GitHub philosophy of using the same infrastructure than its API consumers. Firebase is used mainly as a key-value store between services and as a backup database for users. We also use its authentication mechanisms.

You can be super locked-in if you also rely on it's analytics, but we use Amplitude for that, which offers us great insights. Intercom for communications with end-user and Mailjet for marketing.

8 upvotes·8.3K views

Decision at mkdev about G Suite, GitLab, Rollbar, Stripe, MailChimp, Intercom, Basecamp, Slack, Trello

Avatar of Fodoj
Cloud and DevOps Consultant ·
G SuiteG Suite
GitLabGitLab
RollbarRollbar
StripeStripe
MailChimpMailChimp
IntercomIntercom
BasecampBasecamp
SlackSlack
TrelloTrello

As a small startup we are very conscious about picking up the tools we use to run the project. After suffering with a mess of using at the same time Trello , Slack , Telegram and what not, we arrived at a small set of tools that cover all our current needs. For product management, file sharing, team communication etc we chose Basecamp and couldn't be more happy about it. For Customer Support and Sales Intercom works amazingly well. We are using MailChimp for email marketing since over 4 years and it still covers all our needs. Then on payment side combination of Stripe and Octobat helps us to process all the payments and generate compliant invoices. On techie side we use Rollbar and GitLab (for both code and CI). For corporate email we picked G Suite. That all costs us in total around 300$ a month, which is quite okay.

4 upvotes·33.1K views

Decision at Bengala about Intercom, Slim, Propel, MySQL, PHP, Ember.js

Avatar of betocantu93
IntercomIntercom
SlimSlim
PropelPropel
MySQLMySQL
PHPPHP
Ember.jsEmber.js

Ember.js PHP MySQL Propel Slim Intercom

Mostly CRUD app, using propel orm, jsonapi serializers and ember.js frontend, this app was in ember 2.16 and we recently upgraded without any issue to 3.15, propel is super good as ORM, slim is a thin framework basically for routing and middleware

2 upvotes·4.5K views

Decision at Plastic SCM about Intercom, Segment, Amplitude, C#, .NET, Plastic SCM, VersionControlSystem

Avatar of MordodeMaru
PM at Códice Software ·
IntercomIntercom
SegmentSegment
AmplitudeAmplitude
C#C#
.NET.NET
Plastic SCMPlastic SCM
#VersionControlSystem

I use Plastic SCM because I can handle, via Gluon, non-text or non-code assets in the same repo as the programmers I work with, regardless of the size, if I have to lock those or files or anything. It is a point and click interface that keeps version control for me in the background will keeping me away from all its complexities. It's the perfect #VersionControlSystem to do distributed or centralized version control when you don't like any of those.

Plastic SCM is built using .NET, C# and Mono. In Product we decided to go for Amplitude and Segment to track usage and monitor activation as well as Intercom to communicate news, updates and tips. The reasons to pick all of those are pretty similar: scalability and ease of use.

1 upvote·2.9K views