Nodemailer

Nodemailer

Utilities / Communications / Transactional Email

Hi everyone, I am building a React website with Next.js, and I am trying to connect the contact form with the backend in order to receive the entered value into my emails, Do you have any advice on which email service or back-end service should I use, preferably open source or with free version usage?

Actual experimentation: I tried to connect my form with Nodemailer package, basically it's working locally but in production on Vercel's server isn't working, it doesn't allow me to receive the data to my email( Gmail) as I am receiving it in localHost, and also email.js as far as I tried isn't a good match for my contact form since it can’t send all the data, only the message value; I would really appreciate if I can get any advice or suggestions; Thanks and kind regards!

Moussa

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10 upvotes·77.6K views
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sale rep at DMT Vape House·
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EmailJS

EmailJS:

Overview: EmailJS allows you to send emails directly from your JavaScript applications without needing a backend server. Free Tier: Offers a generous free tier with a limited number of emails per month. Integration: Easy to set up with just a few lines of code in your React component.

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View all (3)
Needs advice
on
FirebaseFirebaseNode.jsNode.js
and
ReactReact

I'm building a web app more like a helpdesk or ticketing solution, currently, I'm using React, Tailwind CSS, and Node.js but the stumbling block is how to read/delete/send/organize from any email service provider. I've explored Nodemailer (which only sends emails) and imap.io which allows making REST requests against IMAP and SMTP servers but unfortunately, I'm failing to set it up as I can't find the proper documentation. Is there any module that can provide me with similar and easy-to-follow functionality?

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8 upvotes·31.8K views
Replies (1)
Freelance Developer at DGTEpro·

Generally speaking help desk systems do not interface "deeply" with email providers. Generally speaking either a) copies of messages are forwarded to the help desk (making a copy) b) the help desk periodically checks for new messages and downloads them (making a copy)

The copies can then be organized within the help desk as required. The original emails can be managed as the user requires. Replies are sent out over the SMTP.

Does this help?

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2 upvotes·1 comment·12.8K views
Sands QA
Sands QA
·
January 26th 2022 at 10:07AM

Yes, it definitely does make sense, at the moment I was planning to use firebase for tickets and use Sendgrid SMPT API to send emails to clients regarding open tickets then attach a link where they can reply and check the progress more like the Freshdesk form. After the ticket has been closed I can then send a copy of the conversation.

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