Alternatives to Tray.io

Back in 2014, I was given an opportunity to re-architect SmartZip Analytics platform, and flagship product: SmartTargeting. This is a SaaS software helping real estate professionals keeping up with their prospects and leads in a given neighborhood/territory, finding out (thanks to predictive analytics) who's the most likely to list/sell their home, and running cross-channel marketing automation against them: direct mail, online ads, email... The company also does provide Data APIs to Enterprise customers.

I had inherited years and years of technical debt and I knew things had to change radically. The first enabler to this was to make use of the cloud and go with AWS, so we would stop re-inventing the wheel, and build around managed/scalable services.

For the SaaS product, we kept on working with Rails as this was what my team had the most knowledge in. We've however broken up the monolith and decoupled the front-end application from the backend thanks to the use of Rails API so we'd get independently scalable micro-services from now on.

Our various applications could now be deployed using AWS Elastic Beanstalk so we wouldn't waste any more efforts writing time-consuming Capistrano deployment scripts for instance. Combined with Docker so our application would run within its own container, independently from the underlying host configuration.

Storage-wise, we went with Amazon S3 and ditched any pre-existing local or network storage people used to deal with in our legacy systems. On the database side: Amazon RDS / MySQL initially. Ultimately migrated to Amazon RDS for Aurora / MySQL when it got released. Once again, here you need a managed service your cloud provider handles for you.

Future improvements / technology decisions included:

Caching: Amazon ElastiCache / Memcached CDN: Amazon CloudFront Systems Integration: Segment / Zapier Data-warehousing: Amazon Redshift BI: Amazon Quicksight / Superset Search: Elasticsearch / Amazon Elasticsearch Service / Algolia Monitoring: New Relic

As our usage grows, patterns changed, and/or our business needs evolved, my role as Engineering Manager then Director of Engineering was also to ensure my team kept on learning and innovating, while delivering on business value.

One of these innovations was to get ourselves into Serverless : Adopting AWS Lambda was a big step forward. At the time, only available for Node.js (Not Ruby ) but a great way to handle cost efficiency, unpredictable traffic, sudden bursts of traffic... Ultimately you want the whole chain of services involved in a call to be serverless, and that's when we've started leveraging Amazon DynamoDB on these projects so they'd be fully scalable.

I would like to build a community-based customer review platform for a niche industry where users can sign up for a forum, as well as post detailed reviews of their experience with a company/product, including a rating system for pre-selected features. Something like niche.com or areavibes.com with curated information/data, ratings, reviews, and comparison functionalities.

Is this possible to build using no-code tools? I have read about the possibility of using Webflow with Memberstack, Airtable, and Elfsight through Zapier / Integromat, which may allow for good design and functionality. Is it possible with Bubble or Bildr?

I have no problems with a bit of a learning curve as long as what I want is possible. Since I have 0 coding experience, I am not sure how to go about it.

Any advice would be greatly appreciated!

Our primary source of monitoring and alerting is Datadog. We’ve got prebuilt dashboards for every scenario and integration with PagerDuty to manage routing any alerts. We’ve definitely scaled past the point where managing dashboards is easy, but we haven’t had time to invest in using features like Anomaly Detection. We’ve started using Honeycomb for some targeted debugging of complex production issues and we are liking what we’ve seen. We capture any unhandled exceptions with Rollbar and, if we realize one will keep happening, we quickly convert the metrics to point back to Datadog, to keep Rollbar as clean as possible.

We use Segment to consolidate all of our trackers, the most important of which goes to Amplitude to analyze user patterns. However, if we need a more consolidated view, we push all of our data to our own data warehouse running PostgreSQL; this is available for analytics and dashboard creation through Looker.

Functionally, Amplitude and Mixpanel are incredibly similar. They both offer almost all the same functionality around tracking and visualizing user actions for analytics. You can track A/B test results in both. We ended up going with Amplitude at BaseDash because it has a more generous free tier for our uses (10 million actions per month, versus Mixpanel's 1000 monthly tracked users).

Segment isn't meant to compete with these tools, but instead acts as an API to send actions to them, and other analytics tools. If you're just sending event data to one of these tools, you probably don't need Segment. If you're using other analytics tools like Google Analytics and FullStory, Segment makes it easy to send events to all your tools at once.

I would like to build a community-based customer review platform for a niche industry where users can sign up for a forum, as well as post detailed reviews of their experience with a company/product, including a rating system for pre-selected features. Something like niche.com or areavibes.com with curated information/data, ratings, reviews, and comparison functionalities.

Is this possible to build using no-code tools? I have read about the possibility of using Webflow with Memberstack, Airtable, and Elfsight through Zapier / Integromat, which may allow for good design and functionality. Is it possible with Bubble or Bildr?

I have no problems with a bit of a learning curve as long as what I want is possible. Since I have 0 coding experience, I am not sure how to go about it.

Any advice would be greatly appreciated!

Looking to integrate 3CX with Teamwork to link with Database and show customer details, log calls etc - Can I do this with both Integromat and Tray.io?

Thanks

I have to collect different data from multiple sources and store them in a single cloud location. Then perform cleaning and transforming using PySpark, and push the end results to other applications like reporting tools, etc. What would be the best solution? I can only think of Azure Data Factory + Databricks. Are there any alternatives to #AWS services + Databricks?