We have added very little to the CoffeeScript Hubot application – just enough to allow it to talk to our Hubot workers. The Hubot workers implement our operational management functionality and expose it to Hubot so we can get chat integration for free. We’ve also tailored the authentication and authorization code of Hubot to meet the needs of roles within our team.
For larger tasks, we’ve got an internal #CLI written in Go that talks to the same #API as Hubot, giving access to the same functionality we have in Slack, with the addition of scripting, piping, and all of our favorite #Unix tools. When the Hubot worker recognizes the CLI is in use, it logs the commands to Slack to maintain visibility of operational changes.