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Customer relations, help desk
For supporting our customers.
Centralized support system for tickets, emails and webchat. Reliable!
Customer support is over ZenDesk
It's our customer service system for dealing with inbound ticket requests from any channel integrated.
We use Zendesk as primary solution for our clients interaction
Student Success Link
Zendesk's "Inbox" product backends our primary customer support email address.
Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.
We use Zendesk to communicate with our users and clients.