CRM Made Simple. Flexible, Intuitive, Open, Social, Mobile

What is SugarCRM?

Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.

SugarCRM is a tool in the CRM category of a tech stack.

Who Uses SugarCRM?

8 companies use SugarCRM including Jollydays, Bluewind, and Gartner.

SugarCRM integrates with

Zendesk, Zopim, UserVoice, FreshDesk, and DocuSign are some of the popular tools that integrate with SugarCRM. Here's a list of all 10 tools that integrate with SugarCRM.

Why people like SugarCRM

Here’s a list of reasons why companies and developers use SugarCRM.



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SugarCRM's Features

  • 360-Degree Customer Activity History- Know your accounts inside and out with 360-degree customer activity history across the extended selling enterprise.
  • Social Selling- Leverage LinkedIn to network and augment your contact discovery. Scan for relevant tweets of all the people you follow in your activity streams and interact with your contacts directly
  • Mobile- Sell anywhere and stay on top of your leads and opportunities, tasks and calendar, meetings and calls -- across any mobile device.
  • Real Time Pipeline Management- Track early indicators and changes impacting your pipeline so you can stay ahead of your forecast, spend time where it counts, and meet your sales targets on time, every time.
  • Workflow and Approvals- Automatically drive deal change alerts and discount approvals, route leads and opportunities, and monitor account activity updates and changes based on your business.
  • Email, Calendar, and File Management- Sell with your favorite applications with Sugar’s built-in email integration Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP based email servers.
  • Sales Analytics- Sugar reporting and dashboards provide you with real-time information about the sales pipeline, progress to quota, key opportunity and account activity, and rep performance.
  • Sales Intelligence- Get account and contact data from Hoovers and other business data providers using the Sugar Cloud Connectors.

SugarCRM's alternatives

  • Pipedrive - A simple and visual sales pipeline tool that teams love to use
  • HubSpot - All the software you need to do inbound marketing.
  • Salesforce Sales Cloud - The world’s #1 CRM sales app
  • Zoho CRM - Close More Deals in Less Time
  • Streak - CRM in your inbox

See all alternatives to SugarCRM