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Chargebee

Lets you bill, manage and understand your SaaS or subscription based eCommerce business easily.
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What is Chargebee?

Chargebee is a subscription billing platform that lets you bill, manage and understand your SaaS or subscription based eCommerce business easily.
Chargebee is a tool in the Billing and Subscriptions category of a tech stack.

Who uses Chargebee?

Companies
37 companies reportedly use Chargebee in their tech stacks, including Paralect, Yousign, and Forum.eu.

Developers
41 developers on StackShare have stated that they use Chargebee.

Chargebee Integrations

Google Analytics, Mailchimp, PayPal, Stripe, and Shopify are some of the popular tools that integrate with Chargebee. Here's a list of all 30 tools that integrate with Chargebee.
Private Decisions at about Chargebee

Here are some stack decisions, common use cases and reviews by members of with Chargebee in their tech stack.

Dear StackShare Community,

I am seeking inspiration on creating a billing & subscription stack and came across this wonderful website and community.

From what I understood so far, I need something like Stripe or Braintree to collect payments without dealing with PCI compliance or setting up merchant accounts, etc... Additionally, services like Chargebee, Recurly, Chargify, etc. are said to make life easier when dealing with recurring billing.

Stated below, I've tried to give you some context on what I want to achieve. I am very curious about your ideas and how you'd configure an optimal stack.

Project context (very high level):

  • Loyalty program for local merchants (stores, restaurants,...).

  • Customers support their community and merchants by shopping local.

  • Merchants grant points to customers based on a customer's value spent in a store, restaurant, etc.

  • Customers can redeem their points at any participating merchant.

Billing / Subscription scenarios to be considered:

(affecting merchants only)

One-time setup fee

  • What: Merchant pays a setup fee by signing up for the service

  • Where: Order placed on the website

Monthly retainer fee

  • What: Merchant pays a monthly recurring retainer for the service.

  • Where: Order placed on the website

Manually initiated payment

  • What: Merchant initiates a payment to top up his virtual points wallet. E.g. pays 100 USD to top up 100000 points which then can be used by the merchant for granting points to customers.

  • Why: Points issued to members need to be paid for by the merchant. We first considered billing the merchants post-ante, e.g. monthly based on the points they've granted to their customers in the last 30 days, but this seems too risky: If they can't / won't pay we'd still have to pay out points to the customers (technically to the merchants where the customers redeem their points). Thus, the pragmatic idea to reduce risk by having the merchants to pre-pay for their points by topping up their balance.

  • Where: Web application (with the merchant logged in)

  • Nice to have: Opt-in for automatically initiated top-ups if a merchant's balance falls below a certain amount.

Invoicing

  • What: After every transaction (setup, retainer, top-up,...), we need to automatically issue and send (E-Mail) an invoice to the merchant.

  • Nice to have: Customer portal with all their invoices.

Other potentially relevant parameters

  • Currency: Only Euro

  • Country: Only Germany (so far)

  • Tax: Only one tax rate

  • Payment for setup & retainer: Credit Card; ideally SEPA Direct Debit (but that still causes headache due to the SEPA regulatory and risk of chargebacks still after weeks), PayPal?

  • Payment for top-up: Same as above plus any other that makes sense (Klarna, Sofort, PayPal...)

Again, thank you very much for sharing your ideas and thoughts! I'd highly appreciate any input :-)

See more
Public Decisions about Chargebee

Here are some stack decisions, common use cases and reviews by companies and developers who chose Chargebee in their tech stack.

Dear StackShare Community,

I am seeking inspiration on creating a billing & subscription stack and came across this wonderful website and community.

From what I understood so far, I need something like Stripe or Braintree to collect payments without dealing with PCI compliance or setting up merchant accounts, etc... Additionally, services like Chargebee, Recurly, Chargify, etc. are said to make life easier when dealing with recurring billing.

Stated below, I've tried to give you some context on what I want to achieve. I am very curious about your ideas and how you'd configure an optimal stack.

Project context (very high level):

  • Loyalty program for local merchants (stores, restaurants,...).

  • Customers support their community and merchants by shopping local.

  • Merchants grant points to customers based on a customer's value spent in a store, restaurant, etc.

  • Customers can redeem their points at any participating merchant.

Billing / Subscription scenarios to be considered:

(affecting merchants only)

One-time setup fee

  • What: Merchant pays a setup fee by signing up for the service

  • Where: Order placed on the website

Monthly retainer fee

  • What: Merchant pays a monthly recurring retainer for the service.

  • Where: Order placed on the website

Manually initiated payment

  • What: Merchant initiates a payment to top up his virtual points wallet. E.g. pays 100 USD to top up 100000 points which then can be used by the merchant for granting points to customers.

  • Why: Points issued to members need to be paid for by the merchant. We first considered billing the merchants post-ante, e.g. monthly based on the points they've granted to their customers in the last 30 days, but this seems too risky: If they can't / won't pay we'd still have to pay out points to the customers (technically to the merchants where the customers redeem their points). Thus, the pragmatic idea to reduce risk by having the merchants to pre-pay for their points by topping up their balance.

  • Where: Web application (with the merchant logged in)

  • Nice to have: Opt-in for automatically initiated top-ups if a merchant's balance falls below a certain amount.

Invoicing

  • What: After every transaction (setup, retainer, top-up,...), we need to automatically issue and send (E-Mail) an invoice to the merchant.

  • Nice to have: Customer portal with all their invoices.

Other potentially relevant parameters

  • Currency: Only Euro

  • Country: Only Germany (so far)

  • Tax: Only one tax rate

  • Payment for setup & retainer: Credit Card; ideally SEPA Direct Debit (but that still causes headache due to the SEPA regulatory and risk of chargebacks still after weeks), PayPal?

  • Payment for top-up: Same as above plus any other that makes sense (Klarna, Sofort, PayPal...)

Again, thank you very much for sharing your ideas and thoughts! I'd highly appreciate any input :-)

See more
Ajit Parthan
Ajit Parthan
CTO at Shaw Academy | 5 upvotes 55.8K views

Running a subscription service with just direct calls to Stripe or similar payment gateways is possible but also needs dedicated person(s) for decent amount of development and maintenance.

Plus features like updating card details, invoice history - all these can be built. Again, more dev work and resources.

Use of subscription platform like Chargebee or Recurly is definitely a great help here.

Chargebee offered a simple pay-as-you-go transparent pricing and almost trivial signup process.

#Paymentgatewayintegration

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Thibaut Davoult
Thibaut Davoult
Growth Engineer at Livestorm | 3 upvotes 22.7K views
Shared insights
on
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at

Gonna talk about the #business side a bit by chiming in on our decision for a #billing software with Livestorm. Like many (all? :p) SaaS softwares out there, we're accepting most payments as a subscription via Stripe & credit card. While implementing it in 2016 and accepting our first payments, we soon realized that some customers needed other ways of payments and some had specific needs when it comes to invoices. We also needed ways to create coupons, offer refunds, find delinquent payments etc. Finally, we also wanted an easy way to measure our business metrics (number of customers, MRR, churn etc), even if there are other dedicated solutions for it. So that's how we ended up choosing Chargebee. Chargebee helps us be more flexible and quick to react to customers' needs. Everything can be done by our CS people without any dev time. We're in the process of updating our billing system, and although it's a big project, Chargebee's doc makes it as painless as possible.

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Mark Catalano
Mark Catalano
Co-Founder at TakeShape | 1 upvotes 78.4K views

Deciding what tools to use to set up selling from a JAMstack site. Stripe, PayPal, Braintree, @snipcart, @gumroad, @foxy, @memberful, Chargebee, Recurly.

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Gabriel Pa
Gabriel Pa
CEO at NaoLogic Inc | 1 upvotes 23.7K views

Stripe is awesome and works great for subscription models but there's a problem: If you want to make money, you need to have multiple payment gateways. That's why we choose Chargebee .

We can integrate with Adyen or SagePay for EU customers without needing to create a new integration

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Chargebee's Features

  • Recurring Billing
  • Customer Portal
  • Hosted Payment Pages (with Theme Support)
  • Trial management
  • EU VAT Support
  • Automated e-Invoicing
  • Automated Email Notifications
  • Dunning Management
  • Multiple Gateway Support
  • Metered Billing
  • CRM, Accounting integration
  • SaaS Metrics Reports
  • Robust, clean RESTful APIs
  • Multiple Webhooks
  • Consolidated Customer Profiles
  • Offline Billing
  • Grandfathering
  • One Time Payments
  • Coupons, Discounts and Add-ons
  • Proration

Chargebee Alternatives & Comparisons

What are some alternatives to Chargebee?
Chargify
Chargify simplifies recurring billing for Web 2.0 and SaaS companies. Build innovative web applications without worrying how to bill your customers.
Recurly
Recurly is the leading pay-as-you-go recurring billing service because setup is easy, integrations are quick, and our service grows with the needs of your business.
Stripe Billing
A set of billing and subscription tools for developers and business people. Developers can use out-of-the-box functionality to get started quickly or use the composable API building blocks to design fully customized subscription logic and pricing models. Business people can create and manage subscriptions and invoices鈥攁nd view detailed financial reports.
Braintree
Braintree replaces traditional payment gateways and merchant accounts. From one touch payments, to mobile SDKs and international sales, we provide everything you need to start accepting payments today.
Stripe
Stripe makes it easy for developers to accept credit cards on the web.
See all alternatives

Chargebee's Followers
71 developers follow Chargebee to keep up with related blogs and decisions.
Matthew Gaines
Charlotte Smallwood
Radhwane Fellahi
Rub茅n Lambea
Anushka Birla
Halil Karakose
Jan H酶ilund Christensen
Walther Boon
James Nguyen
Peter Hughes