Last updated: June 19th, 2020
StackShare uses information we collect to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track User Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.
Certain laws, such as the California Consumer Privacy Act (“CCPA”) require that we disclose certain information about the categories of personal information that we collect about individuals. We collect Personal Data about you when you provide such information directly to us, when third parties such as our business partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our Services.
We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
Some third parties such as software vendors provide us with Personal Data about you, such as the following:
Some Personal Data is automatically collected when you use our Services, such as the following:
We may obtain information, including Personal Data, from third parties and sources other than the Service, such as our partners, advertisers, and Integrated Services. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the combined information as Personal Data in accordance with this Policy
We process Personal Data to operate, improve, understand and personalize our Services. For example, we use Personal Data to:
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and our “legitimate interests” or the legitimate interest of others, as further described below.
For a full list of the providers we utilize to operate our service, and thus have the potential to process customer data, please see section “List of Subprocessors” below.
We also share Personal Data when necessary to complete a transaction initiated or authorized by you or provide you with a product or service you have requested. In addition to those set forth above, these parties also include:
We also share Personal Data when we believe it is necessary to:
We also share information with third parties when you give us consent to do so.
Furthermore, if we choose to buy or sell assets, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party, and we would share Personal Data with the party that is acquiring our assets. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
This is a list of subprocessors who have the potential to process customer data from individuals located in the European Economic Area. Current as of May 25, 2018.
|Third Party Service||Purpose||Entity Country||Website|
|Algolia||Search as a Service||USA||http://www.algolia.com/|
|Amazon Web Service||Cloud Hosting||USA||http://aws.amazon.com/|
|Clearbit||Customer Information API||USA||https://clearbit.com/|
|Crazy Egg||Heatmap Analytics||USA||http://www.crazyegg.com|
|Customer IO||Transactional Email||USA||https://customer.io/|
|FullStory||User Feedback as a Service||USA||https://www.fullstory.com/|
|G Suite||Productivity Suite||USA||https://gsuite.google.com/|
|Google Analytics||General Analytics||USA||http://www.google.com/analytics|
|Google Cloud Platform||Cloud Hosting||USA||https://cloud.google.com/|
|New Relic||Performance Monitoring||USA||http://newrelic.com|
|Slack||Group Chat / Collaboration||USA||https://slack.com/|
|Streak||Customer Relationship Management||USA||https://www.streak.com/|
|Stream||Activity Feeds as a Service||USA||https://getstream.io/|
We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you Services. In some cases we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally. For example, if you verified your company’s stack profile, but delete your personal user account and user profile, the company stack profile you created will not automatically be deleted, unless you manually delete it.
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. For example, we use two-factor authentication for many services we use internally and have begun to use a central password management solution.
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at firstname.lastname@example.org.
You have certain rights with respect to your Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email email@example.com. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
If you have any questions about our data practices generally, please contact us using the following information:
|Physical address:||Email address for contact:|
|590 6th Stfirstname.lastname@example.org|
|San Francisco, CA 94103|
In this section, we provide information for California residents, as required under California privacy laws, including the California Consumer Privacy Act (“CCPA”), which requires that we provide California residents certain specific information about how we handle their personal information, whether collected online or offline. This section does not address or apply to our handling of publicly available information made lawfully available by state or federal governments or other personal information that is subject to an exemption under the CCPA
California Residents’ Rights. California law grants California residents certain rights and imposes restrictions on particular business practices as set forth below.
California residents may make a Request to Know up to twice every 12 months, at no charge. We will respond to verifiable requests received from California residents as required by law
Submitting Verifiable Requests. Requests to Know and Requests to Delete may be submitted
We will respond to verifiable requests received from California residents as required by law. For more information about our privacy practices, you may contact us as set forth in the Contact Us section above.