What is Dialpad and what are its top alternatives?
Dialpad is a cloud-based business phone system that offers features such as voice calling, video conferencing, messaging, and integrations with popular business tools. It provides a modern communication solution for businesses of all sizes, enabling remote work and collaboration. One of its key limitations is that it may lack advanced features found in more specialized communication platforms.
- RingCentral: RingCentral is a comprehensive cloud-based communications platform that offers voice, video, messaging, and team collaboration tools. It provides seamless integrations with popular business applications and offers advanced features for scalability. Pros: Extensive feature set, reliable performance. Cons: Pricing may be higher than some competitors.
- Zoom Phone: Zoom Phone is a part of the popular Zoom video conferencing platform, offering a unified communication solution with voice calling, video conferencing, and messaging. It features HD audio quality and seamless integration with Zoom meetings. Pros: Easy to use, high-quality audio. Cons: Limited advanced calling features.
- GoToConnect: GoToConnect, formerly known as Jive, is a cloud-based phone system that provides VoIP calling, video conferencing, and collaboration tools. It offers flexible pricing plans and customizable features. Pros: Affordable pricing, easy setup. Cons: User interface may not be as intuitive.
- Microsoft Teams: Microsoft Teams is a unified communication and collaboration platform that combines chat, video conferencing, file sharing, and other productivity tools. It integrates seamlessly with Microsoft 365 applications. Pros: Integration with Office 365, strong security features. Cons: Can be overwhelming for new users.
- 8x8: 8x8 is a cloud communication and contact center solution that offers voice, video, chat, and contact center services for businesses. It provides robust collaboration features and integrations with business applications. Pros: Reliable call quality, scalable for growing businesses. Cons: Pricing structure may not be suitable for all organizations.
- Grasshopper: Grasshopper is a virtual phone system designed for small businesses and entrepreneurs, offering features like toll-free numbers, virtual extensions, and call forwarding. It is user-friendly and easy to set up. Pros: Affordable pricing, ideal for small teams. Cons: Limited scalability for larger organizations.
- Vonage Business Communications: Vonage Business Communications is a cloud communications platform that provides voice, messaging, and video conferencing services for businesses of all sizes. It offers customizable features and integrations with popular business tools. Pros: Customizable plans, reliable service. Cons: Customer support may vary in quality.
- Google Voice: Google Voice is a VoIP service that offers voice calling, messaging, and voicemail integration with Google Workspace applications. It is a cost-effective solution for small businesses and individuals. Pros: Integration with Google apps, affordable pricing. Cons: Limited features compared to enterprise-level solutions.
- Cisco Webex: Cisco Webex is a video conferencing and collaboration platform that also offers voice calling capabilities through its Webex Calling feature. It provides secure communication tools and integrations with Cisco's networking solutions. Pros: Strong security features, reliable performance. Cons: Pricing may be higher for certain features.
- Nextiva: Nextiva is a cloud-based business communication platform that offers VoIP calling, messaging, and collaboration tools. It provides scalable solutions for businesses of all sizes and integrates with popular CRM systems. Pros: User-friendly interface, robust feature set. Cons: Pricing plans may not be as flexible for smaller organizations.
Top Alternatives to Dialpad
RingCentralSince RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware. ...
TalkdeskEasy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. ...
ZoomZoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems. ...
AircallAircall is an app that you can install and setup in a few minutes. It lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on your existing devices. Everything is managed inside the Aircall app. ...
GrasshopperSound more professional and stay connected with Grasshopper, the Virtual Phone System designed for entrepreneurs. Grasshopper works just like a traditional phone system, but requires no hardware to purchase or software to install. ...
UberConferenceIt provides free conference calling. Simple, visual, and free to use, you can easily set up and join free conference calls without PINS, see who is on the call, and use powerful conferencing features. ...
SkypeSkype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are. ...
DiscordDiscord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover. ...
Dialpad alternatives & related posts
- Powered by Zoom1
- Video Conferencing is very buggy1
- Very Limited Use (Free)1
- Lacking in Features1
- Uses an old version of Zoom Video Conferencing1
related RingCentral posts
related Talkdesk posts
- Web conferencing made easy25
- Remote control option16
- Draw on screen13
- Very reliable12
- In-meeting chat is pretty good11
- Free9
- Pair programming sessions with shared controls9
- Easy to share meeting links/invites8
- Good Sound Quality7
- Cloud recordings for meetings6
- Great mobile app5
- Virtual backgrounds4
- Recording Feature4
- Other people use it4
- User Friendly actions4
- Reactions (emoticons)2
- Auto reconnecting2
- Chrome extension is great to easily create meetings2
- While sharing screen, you can still see your video2
- Mute all participants at once2
- When ending the videocall, everybody gets kicked2
- Different options for blocking chat2
- Easily share video with audio1
- /zoom on Slack1
- Registration form1
- Meant for business and education1
- Zoom0
- Limited time if you are a basic member20
- Limited Storage14
- Hate how sharing your screen defaults to Full Screen11
- Quality isn't great (Free)10
- No cursor highlight on screenshare.9
- Potential security flaws8
- Onboarding process for new users is not intuitive7
- Virtual background quality isn't good5
- Security5
- Editing can be improved4
- Doesn't handle switching audio sources well4
- The native calendar is buggy4
- Dashboard can be improved4
- Pornographic material displayed3
- Any body can get in it3
- Not many emojis3
- Past chat history is not saved3
- Recording Feature3
- En In reality,the chat in the meet not is excelent,noo3
- Zoom lags a lot3
related Zoom posts
Uploadcare is mostly remote team and we're using video conferencing all the time both for internal team meetings and for external sales, support, interview, etc. calls. I think we've tried every solution there is on the market before we've decided to stop with Zoom.
Tools just plainly don't work (Skype), are painful to install for external participants (Webex and other "enterprise" solutions) can't properly handle 10+ participants calls (Google Hangouts Chat).
Zoom just works. It has all required features and even handles bad connections very graciously. One of the best tool decisions we've ever made :)
I want to host an online Jeopardy game with less than 30 participants. During each round of the game, I'll stream some videos. The point is to gather friends together to play the Jeopardy game and watch random stuff. Please let me know if there's a more suitable platform other than Discord and Zoom. Thanks, everyone!
- International phone numbers3
- Many integrations1
- 5 mn to get a line working on a PC1
- Call tracking and supervision1
related Aircall posts
related Grasshopper posts
- Can lock the room1
- Can dial in if no data or Wi-Fi1
related UberConference posts
Skype
- Free, widespread258
- Desktop and mobile apps147
- Because i have to :(110
- Low cost international calling57
- Good for international calls56
- Best call quality anywhere, generally10
- Beautiful emojis5
- Chat bots4
- Translator2
- Skype for business integration with Outlook2
- United kingdom1
- Not the Best, but get the job done1
- Really high CPU utilization during video/screenshare5
- Not always reliable3
- Outdated UI3
- Birthday notifications are annoying3
- The worst indicator noises of any app ever3
- Finding/adding people isn't easy2
related Skype posts
Uploadcare is mostly remote team and we're using video conferencing all the time both for internal team meetings and for external sales, support, interview, etc. calls. I think we've tried every solution there is on the market before we've decided to stop with Zoom.
Tools just plainly don't work (Skype), are painful to install for external participants (Webex and other "enterprise" solutions) can't properly handle 10+ participants calls (Google Hangouts Chat).
Zoom just works. It has all required features and even handles bad connections very graciously. One of the best tool decisions we've ever made :)
I use Slack because it offers the best experience, even on the free tier (which we're still using). As a comparison, I have had in depth experience with HipChat, Stride, Skype, Google Chat (the new service), Google Hangouts (the old service). For self hosted, Mattermost is open source and claims to support most Slack integrations, but I have not extensively investigated this claim.
Discord
- Unlimited Users65
- Unlimited Channels59
- Easy to use55
- Voice Chat51
- Fast and easy set-ups and connections49
- Clean UI46
- Mobile Friendly43
- Free43
- Android App33
- Mention system29
- Customizable notifications on per channel basis27
- Customizable ranks/permissions26
- IOS app22
- Good code embedding21
- Vast Webhook Support19
- Dark mode16
- Easy context switching between work and home14
- Roles14
- Great Communities13
- Very Resource Friendly12
- Robust12
- Easy to develop for12
- Great Customer Support12
- Bot control12
- Video Call Conference11
- Video call meeting11
- Able to hold 99 people in one call10
- Sharing screen layer10
- Great browser experience9
- Shares screen with other member9
- Easy Server Setup and joining system9
- Easy8
- Lower bandwidth requirements than competitors7
- Easy to code bots for7
- Noice6
- Easily set up custom emoji3
- For gamers9
- Not as many integrations as Slack9
- Limited file size4
- For everyone4
- Sends data to US Gov3
- Unsupportive Support1
- Suspected Pedophiles in few servers1
- Undescriptive in global ban reasons1
related Discord posts
Shortly after I joined Algolia as a developer advocate, I knew I wanted to establish a place for the community to congregate and share their projects, questions and advice. There are a ton of platforms out there that can be used to host communities, and they tend to fall into two categories - real-time sync (like chat) and async (like forums). Because the community was already large, I felt that a chat platform like Discord or Gitter might be overwhelming and opted for a forum-like solution instead (which would also create content that's searchable from Google).
I looked at paid, closed-source options like AnswerHub and ForumBee and old-school solutions like phpBB and vBulletin, but none seemed to offer the power, flexibility and developer-friendliness of Discourse. Discourse is open source, written in Rails with Ember.js on the front-end. That made me confident I could modify it to meet our exact needs. Discourse's own forum is very active which made me confident I could get help if I needed it.
It took about a month to get Discourse up-and-running and make authentication tied to algolia.com via the SSO plugin. Adding additional plugins for moderation or look-and-feel customization was fairly straightforward, and I even created a plugin to make the forum content searchable with Algolia. To stay on top of answering questions and moderation, we used the Discourse API to publish new messages into our Slack. All-in-all I would say we were happy with Discourse - the only caveat would be that it's very helpful to have technical knowledge as well as Rails knowledge in order to get the most out of it.
From a StackShare Community member: “We’re about to start a chat group for our open source project (over 5K stars on GitHub) so we can let our community collaborate more closely. The obvious choice would be Slack (k8s and a ton of major projects use it), but we’ve seen Gitter (webpack uses it) for a lot of open source projects, Discord (Vue.js moved to them), and as of late I’m seeing Spectrum more and more often. Does anyone have experience with these or other alternatives? Is it even worth assessing all these options, or should we just go with Slack? Some things that are important to us: free, all the regular integrations (GitHub, Heroku, etc), mobile & desktop apps, and open source is of course a plus."