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Groove

Everything you need to convert, support, and delight your customers.
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What is Groove?

Build better customer experiences with Groove
Groove is a tool in the Help Desk category of a tech stack.

Who uses Groove?

Companies
36 companies reportedly use Groove in their tech stacks, including Accenture, Buddy, and Trafi.

Developers
14 developers on StackShare have stated that they use Groove.

Groove Integrations

GitHub, Slack, Jira, Trello, and Mailchimp are some of the popular tools that integrate with Groove. Here's a list of all 24 tools that integrate with Groove.
Public Decisions about Groove

Here are some stack decisions, common use cases and reviews by companies and developers who chose Groove in their tech stack.

Bill Glover
Bill Glover
Writer, Software Engineer at Bill Glover · | 1 upvotes · 2.8K views
Shared insights
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GrooveGroove
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We use GrooveHQ to handle all inbound customer support requests. Works great! GrooveHQ

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Groove's Features

  • Mailboxes
  • Knowledge Base
  • Web widget
  • Live chat (Upcoming)
  • Assignments
  • @mentions
  • Reports
  • Rules
  • API access
  • Teams
  • WhatsApp & SMS (Upcoming)
  • Salesforce, HubSpot, Jira Integrations

Groove Alternatives & Comparisons

What are some alternatives to Groove?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
FreshDesk
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Desk.com
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
See all alternatives

Groove's Followers
24 developers follow Groove to keep up with related blogs and decisions.
Touchpoints Beratung
Richa Mae Niedo
Colin Doylend
Arthur Sparks
richard dean
Daniel Alejandro Vergara Urrutia
Hueseyin Guendogan
Kaustuv Bardhan
Sarang Gandhi
Dev Suryawanshi