What is Groove?
Build better customer experiences with Groove
Groove is a tool in the Help Desk category of a tech stack.
Who uses Groove?
36 companies reportedly use Groove in their tech stacks, including Accenture, Buddy, and Trafi.
14 developers on StackShare have stated that they use Groove.
GitHub, Slack, Jira, Trello, and Mailchimp are some of the popular tools that integrate with Groove. Here's a list of all 24 tools that integrate with Groove.
Public Decisions about Groove
Here are some stack decisions, common use cases and reviews by companies and developers who chose Groove in their tech stack.
We use GrooveHQ to handle all inbound customer support requests. Works great! GrooveHQ
- Knowledge Base
- Web widget
- Live chat (Upcoming)
- API access
- WhatsApp & SMS (Upcoming)
- Salesforce, HubSpot, Jira Integrations
Groove Alternatives & Comparisons
What are some alternatives to Groove?
See all alternatives
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.