What is HelpDesk+?
It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.
HelpDesk+ is a tool in the Slack Tools category of a tech stack.
Who uses HelpDesk+?
6 developers on StackShare have stated that they use HelpDesk+.
Jobs that mention HelpDesk+ as a desired skillset
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- Threaded conversations
- View & Update Requests
- Notifications for updates from anywhere
HelpDesk+ Alternatives & Comparisons
What are some alternatives to HelpDesk+?
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Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.