What is Helplama Helpdesk?
It is a help desk software that is specifically designed to help brands convert customer service into a marketing channel. Deliver proactive customer service to 'wow' customers.
Helplama Helpdesk is a tool in the Help Desk category of a tech stack.
Helplama Helpdesk's Features
- Automated recruit experienced agents
- Automate agent training
- Automatically detects delays and issues with your customers' orders
- Automate returns
- View the entire customer journey in a single view
- Native social media integration
- Native Shopify/Magento/ Woo-Commerce integration
- Live chat
- Email support integration
- Slack integration
Helplama Helpdesk Alternatives & Comparisons
What are some alternatives to Helplama Helpdesk?
See all alternatives
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
Freshdesk is an on demand customer support software that works across multiple support channels.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
Jira Service Desk
It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.
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