It is a collaborative repository for user feedback. It helps product and customer teams work together to grow revenue by painting a full picture of user problems.
Herald is a tool in the Customer Support category of a tech stack.
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What are some alternatives to Herald?
Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.
FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.
It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business.
Zendesk, Segment, Slack, Intercom, Salesforce and 1 more are some of the popular tools that integrate with Herald. Here's a list of all 6 tools that integrate with Herald.